Ratings based on 2,597 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Big hotel
by A verified traveler
Posted 3 Jan 2025
We enjoyed our stay. The staff was so nice and attentive, the property was clean, other hotel guest were nice, and the location is very convenient. Definitely recommend anyone traveling to Atlanta to stay here.
by A verified traveler
Posted 3 Jan 2025
Come back
by A verified traveler
Posted 2 Jan 2025
Terrible. They penalized me for a canceled flight. Have to pay again for a reservation already paid, left us out of the room with all my belongings. The staff aren’t there to help you. Don’t book the hotel!!!! A nightmare
by A verified traveler
Posted 31 Dec 2024
Ground service
Comment from Hotel Management
2 Jan 2025 by General Manager, Hotel Management
Dear Keith, Thank you for staying with us at Hilton Atlanta and highlighting our great service. We appreciate your kind words, and we hope to welcome you back soon!Sincerely,Brad Koeneman,General Manager
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 31 Dec 2024
Safe
Comment from Hotel Management
2 Jan 2025 by General Manager, Hotel Management
Hello Josanet,We know how important a safe and comfortable place to sleep is, and your perfect rating means a lot. Thank you for staying with us at Hilton Atlanta, and we hope to welcome you back for another restful recharge.Sincerely,Brad Koeneman,General Manager
by A verified traveler
Posted 31 Dec 2024
the rooms need upgrading and the staffing except Mrs. Waves ( she was AMAZING and very accommodating ) but between the rooms and charges on my card that no one can explain i’m astounded.
Comment from Hotel Management
2 Jan 2025 by General Manager, Hotel Management
Hello Jaslyn,Your feedback is appreciated and allows us to hit our goal of 100% satisfaction. We're disappointed to hear about any inconvenience, and we encourage you to reach out to us when you get a moment so we can investigate any charges further. We'll share your compliments with the wonderful Mrs. Waves, and we hope to welcome you back for an improved experience in the future. Sincerely,Brad Koeneman,General Manager
by A verified traveler
Posted 30 Dec 2024
Pleasant stay
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Hello Nachadalingam,Thank you for sharing your review. It's wonderful to hear you had an enjoyable experience at Hilton Atlanta. We look forward to welcoming you back for more memorable stays!Sincerely,Brad Koeneman,General Manager
by A verified traveler
Posted 29 Dec 2024
Very noisy from one room to another, bad behavior from guests and little privacy. The valet parking is very slow and has a bad attitude
Comment from Hotel Management
31 Dec 2024 by General Manager , Hotel Management
Hello Jenny,Thank you for sharing your feedback. We appreciate you highlighting the areas where we can improve. We understand that noise and privacy are important aspects of your stay, and we'll take this into consideration to enhance our guest experience. We're also grateful for your comments about valet service, as we're always working to improve efficiency and guest satisfaction. It was a pleasure having you here, and we hope to provide you with a better experience in the future.Sincerely,Brad Koeneman,General Manager
