Ratings based on 937 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
Our room was very clean, great linens! Comfy mattress, too.
We enjoyed breakfast, food and fruit were fresh, good scrambled eggs! If we are ever in that area again, we will definitely stay in this hotel.
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 23 Sep 2024
The breakfast could be more appealing
Comment from Hotel Management
25 Sep 2024 by Sleep Inn & Suites Dover DE, Hotel Management
Thank you for taking the time to leave a review.We appreciate your feedback. We are sorry to hear that you did not enjoy our breakfast.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Sleep Inn & Suites Staff Dover DE, Hotel Management
Thank you for taking the time to leave a review.We appreciate your high score and feedback. We enjoyed having you stay with us and look forward to seeing you again!
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Sleep Inn & Suites Dover, Staff, Hotel Management
Thank you for taking the time to leave a review.We look forward to having you stay with us again.
by A verified traveler
Posted 11 Sep 2024
Bed was comfortable place was clean room had an odd odor/smell .
Comment from Hotel Management
12 Sep 2024 by Sleep Inn & Suites Dover, Staff, Hotel Management
Thank you for taking the time to leave a review.I want to apologize for the odd smell and will have this looked into and corrected. We do hope that you will stay with us again.
by A verified traveler
Posted 9 Sep 2024
Our room had some plumbing issue. When I called front desk, the staff informed me to fix it ourselves, because there were no other employees working there. No options to switch room or getting a plumber to fix the issue. I eventually got it fixed, but the front desk was horrible. I hope no other guests have to go through with this kind of service. Very disappointing from a large scale hotel chain.
Comment from Hotel Management
12 Sep 2024 by Kind Regards, Teresa Colomy General Manager , Hotel Management
Thank you for taking the time to leave a review.I want to apologize on behalf of the entire staff for the inconvenience you had during your stay, and I will be having a meeting with my staff regarding this issue.
by A verified traveler
Posted 8 Sep 2024
Would reccomend.
Comment from Hotel Management
8 Sep 2024 by Sleep Inn & Suites Dover, Hotel Management
Thank you taking the time to leave a review.We appreciate your positive feedback as well as the recommendation.We look forward to seeing you again in the furture.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Sleep Inn & Suites Dover, Hotel Management
Thank you for taking the time to leave a review.We appreciate all guest feedback.
