Ratings based on 67 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 4 Sep 2024
It was great being central for everything.
by A verified traveler
Posted 21 Aug 2024
Very clean property, convenient, sea front, breakfast included
by A verified traveler
Posted 16 Aug 2024 on Hotels
by A verified traveler
Posted 12 Aug 2024
Izzi and team were so caring and hospitable during my marathon run stay. So convenient and just what the doctor ordered, will be back there soon.
by A verified traveler
Posted 9 Aug 2024
The place is dirty and the owner is only interested in getting your money. Tried to cancel after receiving an email saying the lift wasn’t working, got a definite NO. Explained that my 80 year old mother was going and she couldn’t make it upstairs due to illnesses, still a definite NO. I could cancel she said but I wouldn’t get any money back. Unable to book anywhere else due to lack of funds we went to the hotel to was told by an elderly woman that we would be in a room on the top floor, when I told her my mum couldn’t manage the stairs she said she was the same age and goes up and down the stairs about 20 times a day so asked to speak with the owner. After numerous excuses and being told that the owner is a feisty one and won’t put up with any fuss she came 3 hours after we got there bounding in shouting that we paid for the top floor room. She eventually after talking with Expedia she changed our room to a first floor room and that she was only letting us stay because of my mother. The room was dirty and there was water marks on the curtains, I have taken loads of pictures to prove what I’m saying is true. I had to help my mother up the main flight of stairs, easier said than done and took 10 minutes each time then up 4 stairs with no rail to hold onto then there was a 45 degree slope upwards to the room. The owner wouldn’t even look at me throughout our stay. Whether she thought that I was just trying it on by asking for a refund she was determined not to give in.
by A verified traveler
Posted 7 Aug 2024 on Hotels
by A verified traveler
NEVER BOOK THIS PLACE AGAIN
Posted 24 Jul 2024 on Hotelsworst place in Douglas
by A verified traveler
Posted 22 Jul 2024
Cheap, basic but clean. Limited breakfast but it was hot and tasty. Staff not the friendliest but ive seen far worse. Overall fine for a short, affordable stay.
by A verified traveler
Pleasant stay with friendly service
Posted 19 Jul 2024 on HotelsA very pleasant stay. A great option for a budget hotel. The room was small but well laid out with everything I needed. Staff were friendly and helpful, especially at breakfast. Breakfast was good - a pleasant full English with cereals, juice, and a good jug of coffee. Good seafront location and convenient for the electric railway and some nearby bars and restaurants. An enjoyable 25 min walk along the seafront to the town centre, and there were also buses. Good value for money.
