Ratings based on 393 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Check-in was great and the young lady at the desk was accommodating.
Comment from Hotel Management
20 Nov 2024 by Esmeralda-GM, Hotel Management
Kerri,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. I am glad to know we were able to meet your expectations.We hope to see you again in the future. Esmeralda-GM
by A verified traveler
Posted 28 Oct 2024
Great cust svc
Comment from Hotel Management
29 Oct 2024 by Esmeralda-GM, Hotel Management
Michelle,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the perfect score I am glad to know we were able to meet your expectations. We hope to see you again soon.Esmeralda-GM
by A verified traveler
Posted 27 Oct 2024
Room was clean and nicely kept.
Comment from Hotel Management
29 Oct 2024 by Esmeralda-GM, Hotel Management
LilianThank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the perfect score I am glad to know we were able to meet your expectations. We hope to see you again soon.
by A verified traveler
Posted 18 Oct 2024
Nice property
Comment from Hotel Management
21 Oct 2024 by Esmeralda- GM, Hotel Management
Mr. Arturo,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We look forward to having you back with us again in the near future. Thank you for the perfect score I am glad to know we were able to meet your expectations.Esmeralda-GM
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Esmeralda- GM, Hotel Management
Eddie,Thank you for taking the time to review our location the Best Western Douglas, Inn and Suites in Douglas, AZ. We appreciate your time and value your business. Thank you for the perfect score. We look forward to having you back with us in the near future. Esmeralda-GM
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Esmeralda- GM, Hotel Management
Crystal,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, Az. We appreciate your time and value your feedback. I am so sorry we were unable to meet your expectations, please let us know next time what we could have done differently to have scored better. We hope you are able to give us a second chance.
by A verified traveler from Eugene
Posted 9 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Esmeralda- GM, Hotel Management
Kathleen,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the perfect score. We look forward to having you again in the near future.
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Esmeralda-GM , Hotel Management
Leslie,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the perfect score. I am glad to know we were able to meet your expectations. We hope to see you again soon.
by A verified traveler
Posted 27 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Esmeralda, Hotel Management
Hi Mary,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Please let us know next time what we could have done differently to have scored 5/5. We hope you are able to give us another opportunity in the future. Esmeralda-GM
by A verified traveler from Santa Clara
Posted 19 Aug 2024
We were very happy with our stay here.
Comment from Hotel Management
28 Aug 2024 by Esmeralda-GM, Hotel Management
Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. I am glad we were able to meet your expectations. We hope to see you again soon. Esmeralda-GM
