Ratings based on 27 Verified Reviews
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from london
Posted 29 Jul 2024
Centrally located with truly helpful front desk staff. Hotel rooms could do with a make over though.
Comment from Hotel Management
4 Aug 2024 by The Reservation Team Manager , Hotel Management
Dear Frédérick,Thanks for your feedback,We are happy you enjoyed your stay in our property. Your satisfaction is our priority.
by A verified traveler
Posted 10 Apr 2024
The reliability of the elevators was questionable, but otherwise the hotel was well maintained. The staff were all extremely friendly and helpful. There was a reasonable variety of dinner menu options and everything I ordered was very delicious. The breakfast was also very good.
by A verified traveler
Posted 27 Feb 2022
by A verified traveler
First Time Experience
Posted 3 Dec 2021 on HotelsHotel is nicely tucked away from the main road, which gives it a bit of privacy. Check-in was fast & easy, didn't have to pay anything extra. Pre-booking via hotels.com. Select package for breakfast, you won't regret. Breakfast was outstanding! They also serve buffet lunch & dinner. Staff were incredibly polite & friendly. Hotel sent a mini bus to pick us up from the airport free of charge. Just call them with your flight itinerary. Hot water was instant. ATM available in lobby. A safe & convenient way to get cash. The only negative was the wifi would drop-off occasionally. But with your local sim, that shouldn't be an issue not stay here. Overall first time experience was very pleasant!
by A verified traveler
Reliable, clean, and great service
Posted 19 Apr 2021 on HotelsI’m a repeat customer here and have never been disappointed. The service is always excellent including the airport shuttle service. I didn’t eat at the restaurant this time around but in the past it has been very good. Rooms are clean and quiet.
by A verified traveler
Posted 17 Jan 2020
Elevator didn't work properly. Found some cockroaches in the room.
Breakfast was quite good.
Comment from Hotel Management
20 Jan 2020 by The Reservation Team Manager, Hotel Management
Thank you for your feedback,
We're working hard to fix the issue you came accross.
Thanks for letting us know.
by A verified traveler
Posted 29 Jul 2018 on Hotels
Stayed overnight due to an early flight the next morning. Scheduled airport shuttle in advance - driver was a bit late but no big deal. Food was good at the restaurant and room was adequate.
Comment from Hotel Management
3 Aug 2018 by The Reservation Team Manager., Hotel Management
Thank you for your feedback,
We're happy you were satisfied in our property.
We'll also be happy to welcome you again. Your satisfaction is our priority.
by A verified traveler
Posted 21 Jul 2018 on Hotels
Stayed here for one night with my sister before heading to Limbe. Courtesy shuttle driver was waiting for me at airport upon arrival (arrange with hotel in advance if you need this service). Hotel is not far from airport and close to restaurants and a great bakery (Zepol). Had dinner at hotel restaurant, which was good. Room was basic but comfortable and service was good. Would definitely stay again.
Comment from Hotel Management
26 Jul 2018 by The Reservation Team Manager, Hotel Management
Thanks for your feed back,
we're happy you were satisfied in our property. We'll also be happy to welcome you again.
Your satisfaction is our priority.
by A verified traveler from st.louis
There's a nice hotel but they charge $7 a day
Posted 8 Mar 2018 They charge 7 dollar a day I don't know why is a nice hotel
Comment from Hotel Management
22 Mar 2018 by The Reservation Team Manager, Hotel Management
Dear M,
Thank you for your feedback. We're happy you were satisfied in our property. The 7$ per night is the city tax that concern all the hotels accommodation in the country.
by Muhammad Faizal
Local Tax
Posted 20 May 2017 on HotelsPlease disclose on hotel.com that a local tax of CFA 3,500 per day will apply and not included in the hotel.com price.
Comment from Hotel Management
22 May 2017 by Hotel La Falaise, Hotel Management
Dear Muhammad,
Thee local tax is disclosed on the Expedia and Hotels.com websites.
at the amount of USD 5 $ per day.
