Ratings based on 3 Verified Reviews

1.7 out of 5
1.7 Room cleanliness
2.0 Service & staff
2.0 Room comfort
1.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 1 Oct 2021
The sheets were clean. The toilet was horribly dirty.
1 out of 5
by A verified traveler

moody receptionist and unreliable shuttle bus.

Posted 3 Jan 2017 on Hotels
unfriendly staff,unreliable shuttle bus,the same food served as breakfast, room not cleaned cosinstently and smelling straff (i had to offer a roll-on to a room attendant ). Not being rude or fussy about the roll-on but seriously they don`t wash. Overall, i had a bad experience with the door man AKA the old man who offers to wash your car every morning for money, He offered to push my car when it broke down and expected me to pay him in dollars. I offered 1,000CFA for pushing my car for less than 10 yards but he wasnt having it so he made a huge scene out of it and cursed me in BASSA language which i am familliar with but little did he know.
Comment from Hotel Management
18 Jan 2017 by General Manager, Hotel Management
Thanks for your feedback, We're sorry you were unhappy in our property. We're working hard to fix thje issue you experienced. Thanks for letting us know. Regards, The reservation team.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hôtel à rénover

Posted 4 Jan 2016
Il y a une bonne volonté chez la responsable pour rénover l.hôtel mais il faut lui trouver l investissement il a un avantage de se trouver au centre de la capitale économique .Le reste il faut attendre l achèvement de son plan de rénovation .
Comment from Hotel Management
3 Jun 2016 by L'équipe de réservation, Hotel Management
Cher Monsieur / Madame, je vous remercie pour votre feed-back, Nous espérons de vous accueillir à nouveau très bientôt. Cordialement,