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Hôtel Bano Palace

3.0 star property
Hotel in Douala with free valet parking and airport shuttle service

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Photo gallery for Hôtel Bano Palace

Outdoor pool, pool umbrellas
Premium bedding, minibar, in-room safe, individually furnished
Premium bedding, minibar, in-room safe, individually furnished
Gym
African cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Free airport shuttle
  • Gym
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room

Premium bedding, minibar, in-room safe, individually furnished

Twin Room

Highlights

Lanai
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually furnished

Junior Suite

Highlights

Lanai
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite

Premium bedding, minibar, in-room safe, individually furnished

Senior Suite

Highlights

Lanai
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually furnished

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Lanai
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room

Highlights

Lanai
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Rue Drouot Face Lycée d'Akwa, Douala, 12449

What's nearby

  • Eko Market - 11 min walk - 0.9 km
  • La Nouvelle Liberte - 15 min walk - 1.3 km
  • Cathedral of Saints Peter and Paul - 2 min drive - 1.7 km
  • Port of Douala - 4 min drive - 3.4 km
  • Douala Grand Mall - 7 min drive - 5.9 km

Getting around

  • Douala (DLA-Douala Intl.) - 33 min drive

Restaurants

  • ‪La Reine - ‬10 min walk
  • ‪La Kora Restaurant - ‬1 min walk
  • ‪La Fourchette - ‬7 min walk
  • ‪Café De France - ‬8 min walk
  • ‪Restaurant Table d'OR - ‬11 min walk

About this property

Hôtel Bano Palace

Hotel in the business district
A free roundtrip airport shuttle, a poolside bar, and a terrace are just a few of the amenities provided at Hôtel Bano Palace. Treat yourself to a sports massage or other spa services. The on-site restaurant, Motchom, features African cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with pool umbrellas
  • Free self parking and valet parking
  • A shopping center shuttle, express check-in, and an elevator
  • A 24-hour front desk, a porter/bellhop, and a front-desk safe
Room features
All 80 individually furnished rooms include thoughtful touches such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Lanais, daily housekeeping, and desks

Languages

Afrikaans, Arabic, English, French, German, Italian, Spanish

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Garden

Hotel Akwa Palace

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  • Spa
  • Free airport shuttle
  • Kids pool
8.0 out of 10, Very Good, 137 reviews
Hotel Akwa Palace

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Motchom

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool umbrellas
  • Terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of XAF 10000 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: XAF 3000.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: XAF 10000 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Parking height restrictions apply

Property is also known as

Bano Palace
Bano Palace Douala
Hôtel Bano Palace Hotel
Hôtel Bano Palace Douala
Hôtel Bano Palace Douala
Hôtel Bano Palace
Hôtel Bano Palace Hotel Douala

Frequently asked questions

Does Hôtel Bano Palace have a pool?

Yes, this property has an outdoor pool.

Is Hôtel Bano Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of XAF 10000 per pet, per day.

How much is parking at Hôtel Bano Palace?

Self parking and valet parking are free at this property.

What time is check-in at Hôtel Bano Palace?

Check-in begins at 2:00 PM.

What time is check-out at Hôtel Bano Palace?

Check-out is at noon.

Does Hôtel Bano Palace provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Hôtel Bano Palace located?

Located in the heart of Douala, this hotel is within 1 mi (2 km) of Eko Market, La Nouvelle Liberte, and Cathedral of Saints Peter and Paul. Espace Doual'art and Stade de la Reunification are also within 2 mi (3 km).

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Hôtel Bano Palace Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 18 reviews
Rating 8 - Good. 10 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Philippe M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it to anyone willing to stay in the main city for some days.
Stayed 1 night in Feb 2024

8/10 Good

Ousmanou Oumarou

Liked: Cleanliness, staff & service, property conditions & facilities
I liked
Stayed 10 nights in Feb 2024

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était OK
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Propreté et service irréprochables

Stayed 3 nights in Mar 2021

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe

Stayed 2 nights in Oct 2020

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

My stay was very good. The most impressive part of my stay was just how professional and helpful the staff was. They went out of their way to accommodate any of my requests.
Stayed 2 nights in Dec 2019

4/10 Poor

luis jose

Disliked: Property conditions & facilities, room comfort

Fraude, demasiado caro.

Ustedes me enviaron conformación de la reserva e informaban que la habitación tenia 32 m2 y vistas a la piscina: El hotel NO TIENE PISCINA Y LA HABITACIÓN, INCLUIDO el BAÑO, NO LLEGA A 15 m2 A la legada no encontraban la reserva ?!?!?!
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
It is a strictly average hotel.It is old,smells bad and service is rather poor. Breakfast is very poor.
Stayed 3 nights in Apr 2019

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

jean luc

Liked: Cleanliness, staff & service
La chambre était réservée pour deux avec petit déjeuner compris et nous avons eu la mauvaise surprise de nous entendre dire qu'un seul petit déjeuner était compris!!! Bizarre isn't it??? Wifi impossible à connecter dans les chambres!

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The standard rooms are small but adequate for a short stay

10/10 Excellent

Steve, Utah - USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel met and exceeded our needs. Good choice.

We visited Cameroon for 2 weeks. We stayed at this hotel the last 2 days of the trip and were very pleased. Many other hotels we used were really poor. The Hôtel Bano Palace was a pleasure and the shuttle to the airport was great. The pool was clean and nice, a cocktail by the pool made for a nice evening. Thumbs up by our family.

10/10 Excellent

Alain, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Hôtel très bien situé avec un personnel très bien intentionné.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
restaurant had great options in menu. we found traveling around Cameroon all restaurants basically served the same items but hotel restaurant was a little more "international". bar was good as well, friendly staff, a little smoky. great services offered (money exchange, calling cards, bank machine etc) clean, quiet, accommodating staff. hotel pick up available. since my friend arrived before i did they even offered for her to come along to pick me up when my plane landed. surrounding areas are a little run down but close to main areas in Douala.

2/10 Terrible

Alain, Port au prince

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointment

My disappointment started from the airport. The shuttle was not there though I wrote to the hotel to request one. I took a taxi that I paid close to 200 dollars! double the price of the hotel. The taxi driver told me that fuel price has gone up and that the hotel was far. I remember reading that the hotel was 10 min from the hotel. The driver said that was not true. Any way I paid. When I arrived at the hotel, I was told that the driver was at the airport waiting for me at the parking lot. How on earth would I know that that where he was supposed to wait for me! Any way I requested a wake up at 3.00 since I had my flight the following day at 5.00. no one woke me up, thanks go I did myself at around 3.10. the confirmation mail I received was saying that my note was paid with my credit card and that I did not need to pay again. At the hotel I was told that they never received any thing. I paid again. I still need to check whether my credit card was debited. After all, this was one of my bad experience since I have touring the world on official business.

2/10 Terrible

Verified traveler

Disliked: Staff & service

Nice hotel but location bad and staff need improve

Nice new hotel with good rooms but location is bad and staff at reception not interested in guests or their problems, free wifi is zero wifi since it doesn't work, restaurant took 1 1/2 hours to serve WRONG meal. DO NOT RECOMMEND

4/10 Poor

Lagos, Nigeria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible bed,Terrible mattress !!!!! can not sleep

Terrible bed,Terrible mattress !!!!! can not sleep at all !!!

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel in town

nice experience hotel is clean i have loved my stay in the hotel