Ratings based on 679 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Will recommend.
Comment from Hotel Management
22 Nov 2024 by Santi, Hotel Management
Hi Penta, thank you very much for your feedback! We hope to see you again soon :)
by A verified traveler
Posted 18 Nov 2024
Noisey at night due to traffic. Difficult to get to sleep.
Comment from Hotel Management
18 Nov 2024 by Santi, Hotel Management
Hi Steven, thank you for your feedback. We know a good night's sleep is important and noise levels affect sleep quality. We strive to provide as much comfort as possible with amenities like our white noise machine and earplugs, but we appreciate this kind of feedback as well. We hope to hoist you again soon!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
13 Nov 2024 by William Forrest - General Manager, Hotel Management
Hi Sandra,Thank you for taking the time to complete a review of your stay with us. Please feel free to share with me your experience at our hotel.
by A verified traveler
Posted 1 Nov 2024
Our car was stolen off the property!!! The manager has yet rectified the situation due to the negligence of the staff.
Comment from Hotel Management
22 Nov 2024 by Santi, Hotel Management
We sincerely apologize for the distress you’ve experienced, and we understand how upsetting this situation must be. Please know that we take the safety and security of our guests seriously, and we are reviewing our procedures to ensure a better experience moving forward. Your feedback is important to us, and we appreciate you sharing your concerns. We hope to have the opportunity to welcome you back under better circumstances.
by A verified traveler from STAMFORD
Posted 31 Oct 2024
Commercial section behind airport
Comment from Hotel Management
13 Nov 2024 by William Forrest - General Manager, Hotel Management
Thank you Charles Frantz for your 5 out of 5 rating. We hope to see you again!
by A verified traveler
Posted 16 Oct 2024
Staffs are amazing
Comment from Hotel Management
13 Nov 2024 by William Forrest - General Manager, Hotel Management
Hi Layla,I am happy to hear the my team made you feel at home. We look forward to seeing you again.
by A verified traveler
Posted 15 Oct 2024
Excellent property. Do not book with Expedia.
Comment from Hotel Management
13 Nov 2024 by William Forrest - General Manager, Hotel Management
Thank you Ruth for your 5 out of 5 rating.
by A verified traveler
Posted 14 Oct 2024
The rooms were very large. No on the go breakfast for early departures
Comment from Hotel Management
13 Nov 2024 by William Forrest - General Manager, Hotel Management
Thank you Remo,We are very happy that you enjoyed your stay with us.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
13 Nov 2024 by William Forrest - General Manager, Hotel Management
Hello Chintan,I am sorry that we did not meet your expectations this time around. I hope you will give us another opportunity to serve you.
by A verified traveler
Posted 14 Oct 2024
Fine stay
Comment from Hotel Management
13 Nov 2024 by William Forrest - General Manager, Hotel Management
Thank you Emiliano for taking the time to give us a review. I hope that you will give us another opportunity to serve you.
