Ratings based on 180 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2025
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Comment from Hotel Management
18 Nov 2024 by RK, Hotel Management
Thank you so much!Hope to welcome you back soon at our Hotel!kind regardsRicky
5 out of 5
by A verified traveler

Posted 31 Oct 2024
I wish they have a gym. It is a wonderful hotel!
Comment from Hotel Management
4 Nov 2024 by RK, Hotel Management
Hello Bilal,Thank you for the great feedback! We're delighted to hear you enjoyed your stay with us. While we currently don’t have a gym, your suggestion is much appreciated and noted. We look forward to welcoming you back for another wonderful experience!Warm regards,Ricky KrauseHotelmanager, IntercityHotel Dortmund
4 out of 5
by A verified traveler

Posted 19 Oct 2024 on Hotels
Comment from Hotel Management
4 Nov 2024 by RK, Hotel Management
Thank you Paul!kind regardsRicky
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024 on Hotels
4 out of 5
by A verified traveler

Posted 13 Oct 2024 on Hotels
Comfortable stay, spacious room in central location. No option of early check in and made to wait while rooms were checked over. Front desk staff were pleasant enough despite not being the most welcoming.
Comment from Hotel Management
14 Oct 2024 by RK, Hotel Management
Dear Guest,Thank you for your review and for staying with us. We're glad you enjoyed the comfort and central location of our hotel. We appreciate your feedback regarding early check-in and will work to improve the guest experience. We hope to welcome you back soon.Best regards,Ricky Krausestellvertretender DirektorIntercityHotel Dortmund
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2024 on Hotels
4 out of 5
by A verified traveler

Posted 6 Oct 2024 on Hotels
Comment from Hotel Management
7 Oct 2024 by Ricky, Hotel Management
Dear Thomas,Thank you for your positive review! We're glad you enjoyed your stay and hope to welcome you back to our hotel in the near future.Best regards,Ricky Krausestellvertretender DirektorIntercityHotel Dortmund
5 out of 5
by A verified traveler

Posted 6 Oct 2024 on Hotels
Comment from Hotel Management
7 Oct 2024 by Ricky, Hotel Management
Dear Stuart,Thank you for your perfect rating! We’re delighted you had such a positive experience and hope to welcome you back to our hotel soon.Best regards,Ricky Krausestellvertretender DirektorIntercityHotel Dortmund
5 out of 5
by A verified traveler

Posted 6 Oct 2024
Friendly, accommodating staff, beautiful venue, and great location for seeing Dortmund!
Comment from Hotel Management
7 Oct 2024 by Ricky, Hotel Management
Dear Drini,Thank you for your fantastic review! We’re thrilled you enjoyed our friendly staff, beautiful venue, and convenient location. We look forward to welcoming you back to Dortmund soon!Best regards,Ricky Krausestellvertretender DirektorIntercityHotel Dortmund