Ratings based on 501 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by GHB, Hotel Management
Thank you for taking the time to share your compliments with us! We look forward to welcoming you back to the hotel soon.Thank you again!
by A verified traveler
Posted 25 Sep 2024
Wonderful experience, will come back again for sure
Comment from Hotel Management
26 Sep 2024 by GHB, Hotel Management
Thank you for taking the time to share your compliments with us! We are very grateful you felt comfortable and agreeable during your stay at Grand Hotel Beijing.We look forward to welcoming you back to the hotel soon.Thank you again!
by A verified traveler
Posted 22 Apr 2024 on Hotels
by A verified traveler
Great location
Posted 20 Apr 2024 on HotelsExcellent accomodation, we had the suite and it was huge. Staff were very helpful and a great location. Highly recommend.
by A verified traveler
Posted 29 Jul 2019
by A verified traveler
Posted 26 Aug 2018 on Hotels
location was great nice room
by A verified traveler from New Zealand
great location......but
Posted 25 Jun 2018locates at central of Beijing, but difficult to order a cab (no taxis be able to pass or stop at the front of this hotel).
hotel facility is bit of tired. bed is very hard for westerns... too hard..
Comment from Hotel Management
26 Jun 2018 by Grand Hotel Beijing, Hotel Management
Dear distinguished guests: Thanks for your staying and offering valuable advice. The hotel attaches great importance to the problems you mentioned. We will provide a better living environment for you next visit. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and we will always create a pleasant experience for you.
by A verified traveler
Really tired
Posted 23 Jun 2018 on HotelsPast time glory. Reallyngone down since last visit. All repairs visible everywhere. Emptiness is also over the used to be grand building
Comment from Hotel Management
26 Jun 2018 by Grand Hotel Beijing, Hotel Management
Dear distinguished guests: Thanks for offering valuable advice. The Grand Hotel Beijing is committed to provide guests with luxury service. The interior decoration of the hotel is mainly in Ming and Qing Dynasty style. Followed by the rule that the hotel should manage and keep facilities new, the hotel regularly repair facilities and equipment since it was founded in 1990. We are very thankful for problems you mentioned and we have requested relevant departments for improvement. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and we will always create a pleasant experience for you.
by A verified traveler
Posted 18 Jun 2018 on Hotels
Hotel is a little old, but has a great location.
Comment from Hotel Management
26 Jun 2018 by Grand Hotel Beijing, Hotel Management
Dear distinguished guest: Thank you for your comment. Your recognition is significant to us. Grand Hotel Beijing is devoted to providing the guest with royal-privileged service. The hotel is popularly described as “Once an imperial palace, now a luxury hotel.” We aim to provide the guest experience with the unique royal atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your next coming and we will always create a pleasant experience for you.
Recommended
for Everyoneby A verified traveler
Posted 12 May 2018
excellent location and friendly staffs. Easy to access public transportation. Close to well known shopping and sightseeing places.
Comment from Hotel Management
13 May 2018 by Grand Hotel Beijing, Hotel Management
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.
