Ratings based on 882 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Nearvto shopping area, but the hotel high time to refurnish as carpet duusty, electrical appliances, lights not in service
Comment from Hotel Management
29 Nov 2024 by Guo Ji Yi Yuan Hotel , Hotel Management
Dear Guest, Greetings from Guo Ji Yi Yuan Hotel! Thank you for staying at our hotel and for taking the time to share your experiences. And we would like to thank you for your suggestion to our facilities, we are sorry for the inconvenience caused to you, and here we want to extend our sincere apologies. And we will share your comments with our management team for consideration. And we will keep the maintenance for our facility and equipment. Thank you for bringing this matter to our attention, after all it is only through comments such as yours that we can only hope to improve our services and facilities. Thank you for your comments, and we look forward to welcome you again in Beijing in the near future. Best regards.Hotel Management
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 8 Nov 2024
Nice hotel with helpful staff with mostly good English. Close to the Forbidden City and good shopping streets. 10 minute walk to the metro.
Comment from Hotel Management
18 Nov 2024 by Guo Ji Yi Yuan Hotel , Hotel Management
Dear Guest,Greeting from Guo Ji Yi Yuan Hotel. Thank you for taking the time to share your valuable feedback with us. We appreciate your positive comments with regards to our hotel good locatoin and helpful staff with mostly good English. Your positive feedback to our hotel is an encouragement for our team to do even better for guests who seek the comforts and hospitality of a great hotel. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,Hotel Management
by A verified traveler
Posted 31 Oct 2024
Beside shopping street. Near Metro train station. Some good restaurant just nearby. The hotel rooms are very decent and spacious. Will stay there again
Comment from Hotel Management
14 Nov 2024 by Guo Ji Yi Yuan Hotel , Hotel Management
Dear Guest,Greetings from Guo Ji Yi Yuan Hotel! We appreciate you choosing our hotel to stay, and thank you for taking time to share with us about your recent stay at our hotel. We also appreciate our positive comments with regards to our hotel convenient locaiton. Our hotel is located at Wangfujing Avenue in Beijing city center, near to Forbidden City, Beihai Park and big shopping malls, 4 subway stations and Beijing railway station, which is convenient for traveler to stay. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Sincerely Yours.Hotel Management
by A verified traveler
Posted 28 Oct 2024
The concierge was very helpful with our travel arrangements. The hotel room was very comfortable and the hotel was conveniently located close to Subway stations & restaurants.
Comment from Hotel Management
5 Nov 2024 by Guo Ji Yi Yuan Hotel , Hotel Management
Dear guest,Greetings from Guo Ji Yi Yuan Hotel! We appreciate you choosing our hotel as your home away from home. We are very happy to know that our Concierge staff was helpful during your stay for your travle arrangements. And we appreciate your positive comments with regards to our hotel convenient location and comfortable room. Your positive feedback to our hotel is an encouragement for our team to do even better for guests who seek the comforts and hospitality of a great hotel. Once again, thank you for your compliments and we look forward to welcoming you back to your new home in Beijing in the not too distant future. Kind regards.Hotel Management
by A verified traveler
Posted 28 Oct 2024
This hotel needs an update
Comment from Hotel Management
5 Nov 2024 by Guo Ji Yi Yuan Hotel , Hotel Management
Dear Guest, Greetings from Guo Ji Yi Yuan Hotel! Thank you for staying at our hotel and for taking the time to share your comments. At the same time, we thank you for your suggetion for the hotel facilities. Please rest assured we have shared your comments with our management team. And we’ll pay close attention on this issue, and keep up our maintenance of our facilities. Thank you for your comments, and we look forward to welcome you again in Beijing in the near future. Best regards.Hotel Management
by A verified traveler
Posted 16 Oct 2024
Lamento no recomendar este Hotel, muy descuidado, sucio de mal trabajo al limpiarlo, no sirve el a/c, lo reportamos y vinieron a arreglarlo pero solo nos dijeron que no era temporada de usar a/c y nos abrieron la ventana y luego trajeron un ventilador, el baño lo trapeaban con un trapeador apestoso que hacía oler todo el cuarto a orín, el personal muy poco servicial. La comida regular, la ubicación excepcional. No lo recomendaría.
Comment from Hotel Management
22 Oct 2024 by Guo Ji Yi Yuan Hotel , Hotel Management
Querido invitado, Gracias por alojarte en el hotel Guoji Yiyuan y tomarte el tiempo para compartir sus comentarios. Agradecemos sus comentarios positivos sobre nuestro hotel. Al mismo tiempo, nos sentimos mucho escuchar su infeliz experiencia en nuestro hotel y nos disculpamos por los inconvenientes que enfrentaste durante su estancia. Nuestro aire acondicionado es un sistema central, ajustamos la temperatura de la temperatura promedio externa reciente, y la temperatura del aire acondicionado de cada habitación no se puede ajustar. A fines de octubre, no abrimos el sistema de aire acondicionado debido al clima moderado exterior, espero que nos entienda. Hemos ocupado el asunto con nuestro equipo de operación del hotel sobre sus comentarios sobre el servicio de limpieza y la comida. En el servicio de limpieza, prestaremos mucha atención a este tema y continuaremos brindando capacitación a nuestro equipo, y ciertamente incorporaremos sus comentarios para revisar y entrenar para evitar cualquier recurrencia. Gracias por señalar estos asuntos a nuestra atención, después de todo, solo a través de comentarios como el suyo, solo podemos esperar mejorar nuestros servicios e instalaciones, y esperamos darle la bienvenida de vuelta a nuestro hotel en el futuro.Saludos amables.
by A verified traveler
Posted 11 Apr 2024 on Hotels
by A verified traveler
Posted 16 Dec 2023 on Hotels
by A verified traveler
Posted 26 Nov 2023
