GUO JI YI YUAN HOTEL Reviews

Dear Guest,Greeting from Guo Ji Yi Yuan Hotel. Thank you for taking the time to share your valuable feedback with us. We appreciate your positive comments with regards to our hotel good locatoin and helpful staff with mostly good English. Your positive feedback to our hotel is an encouragement for our team to do even better for guests who seek the comforts and hospitality of a great hotel. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,Hotel Management

Dear Guest,Greetings from Guo Ji Yi Yuan Hotel! We appreciate you choosing our hotel to stay, and thank you for taking time to share with us about your recent stay at our hotel. We also appreciate our positive comments with regards to our hotel convenient locaiton. Our hotel is located at Wangfujing Avenue in Beijing city center, near to Forbidden City, Beihai Park and big shopping malls, 4 subway stations and Beijing railway station, which is convenient for traveler to stay. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Sincerely Yours.Hotel Management

Dear guest,Greetings from Guo Ji Yi Yuan Hotel! We appreciate you choosing our hotel as your home away from home. We are very happy to know that our Concierge staff was helpful during your stay for your travle arrangements. And we appreciate your positive comments with regards to our hotel convenient location and comfortable room. Your positive feedback to our hotel is an encouragement for our team to do even better for guests who seek the comforts and hospitality of a great hotel. Once again, thank you for your compliments and we look forward to welcoming you back to your new home in Beijing in the not too distant future. Kind regards.Hotel Management

Dear Guest, Greetings from Guo Ji Yi Yuan Hotel! Thank you for staying at our hotel and for taking the time to share your comments. At the same time, we thank you for your suggetion for the hotel facilities. Please rest assured we have shared your comments with our management team. And we’ll pay close attention on this issue, and keep up our maintenance of our facilities. Thank you for your comments, and we look forward to welcome you again in Beijing in the near future. Best regards.Hotel Management

Querido invitado, Gracias por alojarte en el hotel Guoji Yiyuan y tomarte el tiempo para compartir sus comentarios. Agradecemos sus comentarios positivos sobre nuestro hotel. Al mismo tiempo, nos sentimos mucho escuchar su infeliz experiencia en nuestro hotel y nos disculpamos por los inconvenientes que enfrentaste durante su estancia. Nuestro aire acondicionado es un sistema central, ajustamos la temperatura de la temperatura promedio externa reciente, y la temperatura del aire acondicionado de cada habitación no se puede ajustar. A fines de octubre, no abrimos el sistema de aire acondicionado debido al clima moderado exterior, espero que nos entienda. Hemos ocupado el asunto con nuestro equipo de operación del hotel sobre sus comentarios sobre el servicio de limpieza y la comida. En el servicio de limpieza, prestaremos mucha atención a este tema y continuaremos brindando capacitación a nuestro equipo, y ciertamente incorporaremos sus comentarios para revisar y entrenar para evitar cualquier recurrencia. Gracias por señalar estos asuntos a nuestra atención, después de todo, solo a través de comentarios como el suyo, solo podemos esperar mejorar nuestros servicios e instalaciones, y esperamos darle la bienvenida de vuelta a nuestro hotel en el futuro.Saludos amables.

Dear Poh Kim,Thank you for staying at the Guo Ji Yi Yuan Hotel and for taking the time to share your comments. Regarding the hotel facilities, we’ll pay close attention on this issue, and keep up our maintenance of our facilities. Our air-conditioning is central system, and we adjust the temperature of it by the recent outside average temperature, so air-conditioning temperature of individual room could not be adjusted. During the end of the October, we did not open the air-condition system due to the outside moderate climate, and only opened the ventilation system. You could contact our duty manager to the other room with low temperature. Thank you for your comments, and hope we have opportunity to welcome you again.Kind Regards.Hotel Managment

Dear guest,Thank you for staying at the Guo Ji Yi Yuan Hotel and for taking the time to share your comments. We are really sorry to hear about your unhappy experience, and apologize for the inconveniences you faced during your stay. Regarding the hotel facilities and equipment, we’ll pay close attention on this issue, and keep up our maintenance of our facilities. Our air-conditioning is central system, and we adjust the temperature of it by the recent outside average temperature, so air-conditioning temperature of individual room could not be adjusted. And during the end of the October, we did not open the air-condition system due to the outside moderate climate, and only opened the ventilation system. You could contact our duty manager to change to the other room with low temperature. During your stay, there was big event in Beijing, the Belt and Road Forum for International Cooperation (BRF), and most of the roads were traffic controlled, so our concierger staff could not tell you how long to get to the airport, and they difficult to find any taxi for you, hope you could understand and forgive us.In the room, we relly provide tea and coffee sachets placed in the drawer. And there is glass for guest to use to drink water, and the mugs are being procured. Because in Beijing hotels, the disposable items would not be probvided automatically, and the recycling is encuraged for considering environmental protection, so hope you understand our staff did not offer you too many toothbrushes and combs. For the food and beverage services, we had taken up your comments with the hotel food and beverage team for considering taking appropriate steps to improve the services in the future. Thank you for bringing this matter to our attention, after all it is only through comments such as yours that we can only hope to improve our services and facilities, and we look forward to welcoming you back to our hotel in the not too distant future. Once again, thank you for your feedback and we look forward to welcoming you back to your new home in Beijing in the not too distant future. Kind regards.