Ratings based on 882 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
Good central location
Comment from Hotel Management
18 Sep 2024 by Thu Thuy Nguyen - Assistant Director of Rooms, Hotel Management
Dear Thomas,Thank you for choosing The Reverie Saigon and for sharing your feedback with us. We are glad to hear that you enjoyed the great central location. Your review is really a huge encouragement for us to keep improving and providing our guests with even better service. Thank you very much for choosing to stay with us and writing such a lovely feedback. It was our pleasure to have you stay with us and we hope to see you soon again in the near future.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
by A verified traveler
Posted 18 Sep 2024
Great stay!
Comment from Hotel Management
18 Sep 2024 by Thu Thuy Nguyen - Assistant Director of Rooms, Hotel Management
Dear Jamie,Thank you so much for your wonderful review! We are thrilled to hear that you had such a great stay at The Reverie Saigon. I will make sure to share your comments with the entire team. This will continue to encourage their efforts to provide exceptional service to all our guests.We thank you for being such wonderful guests in The Reverie Saigon and look forward to welcoming you back for another memorable stay!Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
19 Sep 2024 by Thu Thuy Nguyen - Assistant Director of Rooms, Hotel Management
Dear Ningning,Thank you for taking the time to share your feedback! We are truly sorry to hear that your experience at The Reverie Saigon did not meet your expectations. While we strive to provide exceptional service and a comfortable stay, we understand that sometimes things may not go as planned.Our team made every effort to address your concerns during your visit, and we regret that we couldn’t find a satisfactory resolution for you. We value all our guests' experiences and would appreciate the opportunity to discuss your stay further.If you decide to give us another chance in the future, we would love to ensure a much more enjoyable experience. Thank you once again for your feedback.Warm regards,Thu Thuy NguyenAssistant Director of Rooms
by A verified traveler
Posted 7 Sep 2024
This place is 27 stars.
Comment from Hotel Management
8 Sep 2024 by Thu Thuy Nguyen - Assistant Director of Rooms, Hotel Management
Dear Mark,Thank you so much for choosing The Reverie Saigon and for your glowing review! We are delighted to hear that you had an amazing and wonderful stay with us and appreciated our service. . Guest satisfaction is our number one goal and there is nothing better than achieving that! We thank you for being such wonderful guests in The Reverie Saigon. We are all here waiting to welcome you back with “your home away from home” for a longer stay in the future.Warm regards,Thu Thuy NguyenAssistant Director of Rooms
by A verified traveler
Posted 7 Sep 2024
Everything was impeccable.
Comment from Hotel Management
8 Sep 2024 by Thu Thuy Nguyen - Assistant Director of Rooms, Hotel Management
Dear Mark,Thank you for sharing your wonderful review! We are thrilled to hear that you had such a positive experience with our hotel and staff. Providing professional and attentive service is always our top priority, and it's fantastic to know that everything was impeccable. We appreciate your kind words. We look forward to welcoming you back to your home away from home for another amazing visit.Warm regards,Thu Thuy NguyenAssistant Director of Rooms
by A verified traveler
Posted 7 Sep 2024
I love my stay here and would love to again! It was a gorgeous place and around a lot of shops and convenient stores. The next time I’m in Vietnam, I will book here for sure!
Comment from Hotel Management
8 Sep 2024 by Thu Thuy Nguyen - Assistant Director of Rooms, Hotel Management
Dear Philana,Thank you for staying with us and sharing your experience! We are thrilled to hear that you enjoyed your stay at The Reverie Saigon and found the location so convenient. It’s great to know you’re looking forward to returning. Guest satisfaction is our number one goal and there is nothing better than achieving that! I will make sure to share your comments with the entire team. This will continue to encourage their efforts to provide exceptional service to all our guests.Once again, thank you and on behalf of the team, we would be honored to welcome you back to The Reverie Saigon for a longer stay if your travels bring you to Ho Chi Minh City again.
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Thu Thuy Nguyen - Assistant Director of Rooms, Hotel Management
Dear michael,Thank you so much for choosing The Reverie Saigon and for your rating! We are happy to learn that you enjoy your stay at The Reverie Saigon. Guest satisfaction is our number one goal and there is nothing better than achieving that.We thank you for being such wonderful guests in The Reverie Saigon and look forward to welcoming you back for another memorable stay!Warm regards,Thu Thuy NguyenAssistant Director of Rooms
by A verified traveler from Chatswood
Posted 29 Aug 2024
The team members are excellent
Comment from Hotel Management
30 Aug 2024 by Thu Thuy Nguyen - Assistant Director of Rooms, Hotel Management
Dear Benjamin,It is a pleasure to read your lovely comment! It's truly heartening to hear how our Hotel team members contributed to your memorable stay. Providing professional and attentive service is always our top priority, and it's fantastic to know that our ambassadors made your stay enjoyable. Your review is really a huge encouragement for us to keep improving and providing our guests with even better service.We thank you for being such wonderful guests in The Reverie Saigon. We look forward to welcoming you back to your home away from home for another incredible visit.Warm regards,Thu Thuy NguyenAssistant Director of Rooms
by A verified traveler
Posted 29 Aug 2024
Beautiful property with excellent service.
Comment from Hotel Management
30 Aug 2024 by Thu Thuy Nguyen - Assistant Director of Rooms, Hotel Management
Dear isaac,It is a pleasure to read your lovely comment! We are happy to hear that you had an enjoyable stay and appreciated our service. Providing professional and attentive service is always our top priority, and it's fantastic to know that our ambassadors made your stay enjoyable. Your review is really a huge encouragement for us to keep improving and providing our guests with even better service.We thank you for being such wonderful guests in The Reverie Saigon. We look forward to welcoming you back to your home away from home for another amazing visit.Warm regards,Thu Thuy NguyenAssistant Director of Rooms
by A verified traveler from Dallas
Posted 22 Aug 2024
Best property, staff, chef, management and view. This will be the only place I’d stay in HCM from now on.
Comment from Hotel Management
22 Aug 2024 by Thu Thuy Nguyen - Assistant Director of Rooms, Hotel Management
Dear Ramin,Thank you for sharing your delightful experience! It's wonderful to hear that every aspect of your stay at The Reverie Saigon was exceptional, from the property itself to the attentive staff, chef, management and the view. Your kind words mean the world to us! We are thrilled to know that you would choose us again when visiting Ho Chi Minh City.Once again, thank you for being such wonderful guests in The Reverie Saigon and look forward to welcoming you back for another memorable stay!Warm regards,Thu Thuy NguyenAssistant Director of Rooms
