Ratings based on 980 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Friendly and helpful staff.
Great view from rooftop - small gym room, average pool.
I didn’t like breakfast buffet - very average, not many good offerings. Included in the booking otherwise I wouldn’t pay for it.
Comment from Hotel Management
17 Nov 2024 by Do Duong Thanh Hien (Mrs.) Front Office Manager, Hotel Management
Dear Simon, Thank you so much for taking time to share your experience to traveler around the world.We trust that you had enjoyed your stay with our hotel facilities and services. I am sure that will share among the team your positive review which I believe it would be a great motivation for all of us. As we strive to provide the highest level of service every day; we truly regret to learn that there are some points did not meet your expectation. Our team appreciates your candid feedback that we will check and have solutions for it. Your review is meaningful a lot for us and drives us doing better to ensure our guests will get the greatest experiences. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Yours sincerely,
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Do Duong Thanh Hien (Mrs.) Front Office Manager, Hotel Management
Dear Steven,Warm greetings from the Liberty Central Saigon Riverside Hotel.We hope that you have safely reached back home in your lovely city.We thank you for taking the time to share your experience with us.We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention.Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.Looking forward to welcome you back soon in Saigon.Yours sincerely,
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Do Duong Thanh Hien (Mrs.) Front Office Manager, Hotel Management
Dear Nikita,Warm greetings from the Liberty Central Saigon Riverside Hotel.We hope that you have safely reached back home in your lovely city.We thank you for taking the time to share your experience with us.We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention.Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.Looking forward to welcome you back soon in Saigon.Yours sincerely,
by A verified traveler
Posted 29 Oct 2024
An upmarket hotel situated by the edge of the Saigon River, it is a welcome retreat from the hustle and bustle that is Saigon. Close to great shops and tours that introduce the magic of Saigon to you. The hotel staff are helpful and professional. The hotel caters for all tastes in the food and beverage department. We love the place and the wonderful staff.
Comment from Hotel Management
29 Oct 2024 by Do Duong Thanh Hien (Mrs.) Front Office Manager, Hotel Management
Dear Alan,Thank you so much for taking time to share your review during your stay at Liberty Central Saigon Riverside hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Yours sincerely,
by A verified traveler
Posted 13 Oct 2024
I had a great stay with my friends. Will stay here again on our future trips.
Comment from Hotel Management
14 Oct 2024 by Do Duong Thanh Hien (Mrs.) - Front Office Manager, Hotel Management
Dear Susan,Warm greetings from the Liberty Central Saigon Riverside Hotel.We hope that you have safely reached back home in your lovely city.We thank you for taking the time to share your experience with us.We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention.Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.Looking forward to welcome you back soon in Saigon.Yours sincerely,
by A verified traveler
Posted 7 Oct 2024
Enjoyable stay
Comment from Hotel Management
8 Oct 2024 by Do Duong Thanh Hien (Mrs.) - Front Office Manager, Hotel Management
Dear Malcolm,Warm greetings from the Liberty Central Saigon Riverside Hotel.We hope that you have safely reached back home in your lovely city.We thank you for taking the time to share your experience with us.We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention.Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.Looking forward to welcome you back soon in Saigon.Yours sincerely,
by A verified traveler
Posted 6 Oct 2024
Staff is very friendly and perfect location
Comment from Hotel Management
7 Oct 2024 by Do Duong Thanh Hien (Mrs.) - Front Office Manager, Hotel Management
Dear Austin,Thank you so much for taking time to share your review during your stay at Liberty Central Saigon Riverside hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Yours sincerely,
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Do Duong Thanh Hien (Mrs.) - Front Office Manager, Hotel Management
Dear Armaan,Warm greetings from the Liberty Central Saigon Riverside Hotel.We hope that you have safely reached back home in your lovely city.We thank you for taking the time to share your experience with us.We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention.Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.Looking forward to welcome you back soon in Saigon.Yours sincerely,
by A verified traveler
Posted 4 Oct 2024
Good
Comment from Hotel Management
5 Oct 2024 by Do Duong Thanh Hien (Mrs.) - Front Office Manager, Hotel Management
Dear Thu,Warm greetings from the Liberty Central Saigon Riverside Hotel.We hope that you have safely reached back home in your lovely city.We thank you for taking the time to share your experience with us.We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention.Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review.Looking forward to welcome you back soon in Saigon.Yours sincerely,
by A verified traveler
Posted 1 Oct 2024
Property was well located, although we found some cigarettes in our room above the mini fridge. We also found the breakfast to be disappointing. Asides from this everything was great
Comment from Hotel Management
2 Oct 2024 by Do Duong Thanh Hien (Mrs.) - Front Office Manager, Hotel Management
Dear Kimberley,Thank you for taking time to share your review during your stay at Liberty Central Saigon Riverside hotel. Please accept our sincerely apologize for your unpleasant experience. Our hotel always delivers high standards in order to serve the best experience for you. We acknowledge that there are some points did not achieve your satisfaction and let you in uncomfortable situation. Accurate, timely factual comments are what make us increasingly elevate the quality of our services. We hope to welcome you next time in the most thoughtful and wonderful way.Yours sincerely,
