Ratings based on 971 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from adelaide
Posted 13 Sep 2024
Good property if your with kids
Comment from Hotel Management
14 Sep 2024 by Guest Relations Team, Hotel Management
Dear Mr/Ms. Jason,Thank you for staying with Hotel Grand Saigon and for sharing your comments.From your response, we are glad to know that your stay was enjoyable and lovely. As we continually strive to deliver exceptional service to our guests, hearing good feedback from our guests will encourage greatly all of the staff. At the same time, we thank you for sharing your concerns and it have been duly noted for future improvements.Once again, thank you for your kind comments, and look forward to welcoming you back to Hotel Grand Saigon. Best Regards,Hotel Management Board
by A verified traveler
Posted 7 Sep 2024
Easy access to shops and amenities.
Comment from Hotel Management
7 Sep 2024 by Guest Relations Team, Hotel Management
Dear Mr/Ms. Hector,Thank you for staying with Hotel Grand Saigon and for sharing your comments.From your response, we are glad to know that your stay was enjoyable and lovely. As we continually strive to deliver exceptional service to our guests, hearing good feedback from our guests will encourage greatly all of the staff. At the same time, we thank you for sharing your concerns and it have been duly noted for future improvements.Once again, thank you for your kind comments, and look forward to welcoming you back to Hotel Grand Saigon. Best Regards,Hotel Management Board
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Guest Relations Team, Hotel Management
Dear Mr. /Mrs. Yoshinobu,With all my heart, we would like to say thank you a lot for staying with us. It is our pleasure that you could have a great experience in Hotel Grand Saigon, and Ho Chi Minh City as well.Your comment is one of the inspirations for us to keep improving our service, and quality. We hope that you will come back to our hotel someday in the near future and we promise to make your stay even better.We wish you all the best.Kind regards,Hotel Management Board
by A verified traveler from San Jose
Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Guest Relations Team, Hotel Management
Dear Mr/ Ms. Henry, Warmest greetings from Hotel Grand Saigon and thank you for choosing Hotel Grand Saigon as your preferred accommodation and spending time to share your experience with us. Highly appreciate your guest's valuable rating for improving our service quality in order to bring fantastic satisfaction to you in the future. Furthermore, it will be great if you could spend a little of your valuable time to give us your specifically comment of your stay for better improvement by email guestrelations@hotelgrandsaigon.Thank you so much for your kindness!Yours sincerely,
by A verified traveler from Singapore
Posted 25 Aug 2024
Good location
Comment from Hotel Management
26 Aug 2024 by Guest Relations Team, Hotel Management
Dear Mr/Ms. Mui Kang,Thank you for staying with Hotel Grand Saigon and for sharing your comments.From your response, we are glad to know that your stay was enjoyable and lovely. As we continually strive to deliver exceptional service to our guests, hearing good feedback from our guests will encourage greatly all of the staff. At the same time, we thank you for sharing your concerns and it have been duly noted for future improvements.Once again, thank you for your kind comments, and look forward to welcoming you back to Hotel Grand Saigon. Best Regards,Hotel Management Board
by A verified traveler
Posted 24 Aug 2024
Great hotel. Rooftop area is fantastic.
Comment from Hotel Management
25 Aug 2024 by Guest Relations Team, Hotel Management
Dear Mr./Ms. David,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing Hotel Grand Saigon and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Kind regards,Hotel Management Board
by A verified traveler from Singapore
Posted 16 Aug 2024
Comment from Hotel Management
18 Aug 2024 by Guest Relations Team, Hotel Management
Dear Mr/Mrs/Ms. SreekanthFirst of all, We would like to thank you so much for staying with us. Our team and I felt so excited and happy when you could have the best experience with the nice room, and great view in our hotel. We believe that we gave you positive views about the Vietnamese hotel industry, and the most beautiful part of Sai Gon River (as you saw from our hotel).We hope that we could see you, your family, and your friend as well in our hotel in the near future.All the best wishes to you!Best Regards,Hotel Management Board
by A verified traveler
Posted 15 Jul 2024
Great location!
Comment from Hotel Management
15 Jul 2024 by Guest Relations Team, Hotel Management
Dear Mr/Mrs/Ms.PhuongFirst of all, We would like to thank you so much for staying with us. Our team and I felt so excited and happy when you could have the best experience with the nice room, and great view in our hotel. We believe that we gave you positive views about the Vietnamese hotel industry, and the most beautiful part of Sai Gon River (as you saw from our hotel).We hope that we could see you, your family, and your friend as well in our hotel in the near future.All the best wishes to you!Best Regards,Hotel Management Board
by A verified traveler
Posted 14 Jul 2024
Very good
Comment from Hotel Management
15 Jul 2024 by Guest Relations Team, Hotel Management
Dear Mr/Ms. NguyenThank you for staying with Hotel Grand Saigon and for sharing your comments.From your response, we are glad to know that your stay was enjoyable and lovely. As we continually strive to deliver exceptional service to our guests, hearing good feedback from our guests will encourage greatly all of the staff. At the same time, we thank you for sharing your concerns and it have been duly noted for future improvements.Once again, thank you for your kind comments, and look forward to welcoming you back to Hotel Grand Saigon. Best Regards,Hotel Management Board
by A verified traveler
Posted 10 Jul 2024
Excellent location close to shops and restaurants. Breakfast was great and the hotel is very clean and had all the attributes of a five star property.
Comment from Hotel Management
17 Jul 2024 by Guest Relations Team, Hotel Management
Dear Mr./Ms. John,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing our Hotel and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Best regards,Hotel Management Board
