Ratings based on 118 Verified Reviews

3.3 out of 5
68% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Sep 2024
Staff extremely helpful
1 out of 5
by A verified traveler from BRAMPTON

Posted 5 Mar 2024
Not really
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2024 on Hotels
5 out of 5
by A verified traveler from Arlington

Posted 26 Sep 2023
Good for stay.
Comment from Hotel Management
20 Nov 2023 by Golden Star Hotel, Hotel Management
thank you for your words.
4 out of 5
by A verified traveler

perfect location :)

Posted 31 May 2023 on Hotels
Nice stay, the location is perfect. The room was a bit small with a tiny window and the hot water/ pressure is a bit hit or miss. The breakfast was great and the staff were lovely and very helpful.
3 out of 5
by A verified traveler from Toronto ON Canada

Need improvement on air circulation in the room.

Posted 13 Jul 2019 on Hotels
We have had a bad experience with this hotel. Even though the staff was so polite, the hotel room was so terrible. It had a very bad smell each every time we came back to the room after leaving for a day. This might due to the sewage smell entered the room with no air exhaust.
3 out of 5
by A verified traveler from Maryland, USA

Posted 17 Dec 2018
Staffs are very nice and helpful. Location is great. But the hotel is very old. Sup room is tiny like my shoebox.
Comment from Hotel Management
16 Jan 2019 by My Qui - Receptionist , Hotel Management
Dear Mr, Warmly greeting from Golden Star Hotel !!! On behalf of Golden Star Hotel, we would like to thank you for your kind support to us. Thanks for your booking at Golden Star hotel and your comment to your hotel. We try to make good services shortcomings in nearly time. Regard.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2018 on Orbitz
5 out of 5
by A verified traveler

Posted 8 Aug 2018 on Hotels
Comment from Hotel Management
2 Sep 2018 by Jimmy(Mr), Hotel Management
Dear Deanna, Thank you so much for your kind support for us, it is so grateful to serve you. I realy appreciate your feedback to help us improve our services. I also want to note that we has done the great meaningful change and renovation to perfect our service and accommodations. I hope that I can have a chance to welcome you next time. Wish you all the best!
4 out of 5
by A verified traveler

Posted 31 Jul 2018 on Hotels
Comment from Hotel Management
2 Sep 2018 by Jimmy(Mr), Hotel Management
Dear Deanna Thank you so much for your kind support for us, it is so grateful to serve you. I realy appreciate your feedback to help us improve our services. I also want to note that we has done the great meaningful change and renovation to perfect our service and accommodations. I hope that I can have a chance to welcome you next time. Wish you all the best!
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