Ratings based on 19 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024 on Hotels
Comment from Hotel Management
11 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused. We understand the importance of your concerns and will work on improving our services to provide a more pleasant experience for our guests. If you have any further queries or need assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
5 Aug 2024 by Eva, Hotel Management
Hi, Anthony! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Eva
by A verified traveler from Wilton
Posted 5 Apr 2024
Honestly property would get a better score but the bedding was stained with who knows what pretty awful to be honest. I even checked out a day early. It was that bad. Pay the extra and get something not OYO product… elevator was down hotel had no ac in common areas
Comment from Hotel Management
7 May 2024 by Ammy, Hotel Management
Hi, Randy! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.
by A verified traveler
Posted 1 Feb 2024
More work needs to be done on property
Comment from Hotel Management
25 Feb 2024 by Ammy, Hotel Management
Thanks for the positive rating, Richard ! Hope to welcome you again soon. Regards, Noah
by A verified traveler
Very weak Wi-Fi.
Posted 10 Oct 2023 on HotelsSupposedly staying a total of 5 nights. On my first night stay my room doesn’t have air condition, no Wi-Fi, no hot water, they gave me a folding bed and when I complained to the front desk, they told me it’s because I checked in late. (Stupid excuses). On my day 2 they transferred me to a decent room.
On days 5 of my stay it was a decent room but very weak Wi-Fi.
Hotel employees are friendly and has 24 hours security.
Comment from Hotel Management
2 Nov 2023 by Barbara, Hotel Management
Thanks for your kind and lovely words, Tony! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara
by A verified traveler
Posted 18 Jul 2022 on Hotels
Comment from Hotel Management
27 Jul 2022 by Ammy, Hotel Management
Thanks for the positive rating, Ana! Hope to welcome you again soon. Regards, Amelia.
by A verified traveler
Posted 12 Mar 2022 on Hotels
Comment from Hotel Management
13 Mar 2022 by Jane, Hotel Management
Hi, We are grateful that you took time out to rate us highly. We feel blessed to have your support. Regards, Jane!
by A verified traveler
Posted 18 Feb 2022 on Hotels
Parking should be free if in-house
Comment from Hotel Management
18 Feb 2022 by Jane, Hotel Management
Thank you so much for the wonderful rating, Veronica! Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Jane!
by A verified traveler
Inexpensive clean room for long term stay
Posted 13 Jul 2020 on HotelsPros: fast check-in, clean room, friendly staff, hot shower, free coffee (3-in-1 so I did not use)
Cons: A/C not really cooling, but they provided a stand-fan; not electronic door
I was just checking the place out for future long term stay. With better A/C, it would be a good place to stay
Comment from Hotel Management
14 Jul 2020 by James, Hotel Management
Thanks for the positive rating, we feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, James!
by A verified traveler
Posted 8 Jul 2020 on Hotels
Comment from Hotel Management
9 Jul 2020 by James, Hotel Management
Hi, Chin! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, James!
