Ratings based on 14 Verified Reviews
4.5 Room cleanliness
3.9 Service & staff
4.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Lovely place and lovely staffs
Posted 3 Feb 2019 on HotelsStayed 5 nights, very satisfied overall.
The place is out of the city in between Chiang Mai and Chiang Rai so you'll need to arrange transportation whereever you want to go. They don't have a grand lobby, nothing luxary. However if you are looking for a nice quiet place, this is a place for you, we had a room with a sunrise view every norning. There were 2 rooms rented during my stay, with a total of 4 guests including us, but the staffs were hard to working keep everywhere tidy and clean. Swimming pool was always cleaned, breakfasts were served with 4 choices, cooked as you seated and were served fresh and hot.
The staffs were working hard to satisfied guests - they don't have foreign exchanges but they made a trip to a local bank to get it for me. I offered a lower exchange rate to cover their trip to the bank but they simply just give me the Thai Baht at the bank rate, very impressed.
Comment from Hotel Management
5 Feb 2019 by Echo, Hotel Management
thank you very much ! Hope to see you again !
by A verified traveler from Chiang Mai, Th
Posted 7 Jan 2019
The hotel is absolutely hopeless. It says spa in the name but the hotel doesn’t have any spa or massage facilities, no staff for the same. Hotel doesn’t have anything except rooms and swimming pool. There is nothing for recreation, nothing for adults or kids, the area of the hotel isn’t very attractive or clean. No bar which is another no no. And there are absolutely no options for people who don’t eat Thai food. Absolutely nothing, we almost starved through the day. Generally a very bad experience, room was okay so we mostly stayed in.
Comment from Hotel Management
9 Jan 2019 by Echo, Hotel Management
Thank you for your comments. As a personal tailor - style resort, we stayed to relax and experience the tranquility of the countryside, which is very different from the general hotel-style resort. I regret that your travel orientation is different from ours, and I deeply regret to give you a bad impression and look forward to your coming again.
Recommended
for Everyoneby A verified traveler from Mexico City
Great stay, would definitely stay again
Posted 19 Feb 2018This hotel is something special, it is a bit far from downtown but if you are looking for a quiet and intimate hotel this is the place, right next to the rice fields this is a great place to enjoy the countryside and at the same time have all the usual amenities. Would definitely recommend it.
Comment from Hotel Management
22 Feb 2018 by Front desk, Hotel Management
Thank you very munch ! Hope to see you again! Best wish to you !
by A verified traveler from perth australia
Clean room, far from city.
Posted 11 Feb 2018Clean, but needs a renovation. Room was nice.
In my opinion pool was too risky, and lots of mosquitoes around.
Staff smiled occasionally, but lacked personality.
We decided to change hotel closer to the city and were happier with our next selection;
Harmony resort.
Comment from Hotel Management
14 Feb 2018 by Echo, Hotel Management
感谢您的入住和点评，我们的不足之处正在努力的改进中，希望能在下次入住中给您带来更好的体验！
Recommended
for Everyoneby A verified traveler from Tokyo Japan
Posted 24 Jan 2018
The room is clean and surroundings are beautiful and peaceful. The greatest part is hospitality of all stuff member, thank you Echo, Moto and May! You made my trip!
Comment from Hotel Management
15 Feb 2018 by Echo, Hotel Management
Thank you for you stay and welcome to see you again!
by A verified traveler
Posted 13 Jan 2018 on Hotels
Comment from Hotel Management
17 Jan 2018 by front desk, Hotel Management
Thanks for you . Welcome to you next time .
by fabian
Not worth the price
Posted 6 Jan 2018 on Hotels- Wrong advertisment! There is no Sauna or Steam Room for use !
- Bicycles for use are not maintained and dangerous to use
- Breakfast Buffet cant be eaten because its full of MSG added
Comment from Hotel Management
11 Jan 2018 by front desk, Hotel Management
感谢您的入住和点评，为您在酒店期间的不愉快表示遗憾，首先我们是可以提供付费的泰式按摩，我们在网页宣传上并没有写泡池和桑拿，这点可能是您误会了；其次我们提供的自行车是单人骑行的，您把孩子放在购物篮里导致自行车损坏酒店也并未提出赔偿；最后关于自助餐，我们是按需提供的；希望您能理解，期待下次光临！
Recommended
for Couplesby A verified traveler
Nice and quiet resort in the country side
Posted 7 Dec 2017
Pros: location, quietness, attentive staff
Location: very quiet, great views
We stayed one night here for a stopover between Chiang Rai and Chiang Mai. The resort is very nice and well maintained and most of all, tucked away in the country side right beside a farm. It is quiet and feels rural. The service was very good and the food as well. I would recommend this resort to everybody.
Comment from Hotel Management
8 Dec 2017 by Echo, Hotel Management
Thank you very much ! If possible next time stay long time , can enjoy life. Best wish to you !
by A verified traveler
Great room condition, nice view, good service
Posted 5 Dec 2018 on HotelsI stay for 3 nights here first, and then I add 3 night stay because I love this place. Very nice place. Wide & nice room with beautiful view, friendly & kind staffs, good service. You can take a rest, swim, ride a bike in peaceful nature. They also offer shuttle service to the city, shopping mall, the airport and hot spring. So you can go everywhere. No need to rent a motorbike or car :) And you can order food here. diverse menu. Maybe next visit, I will stay here :) very satisfied.
Comment from Hotel Management
11 Dec 2018 by I , Hotel Management
Thank you for your booking and stay with us 6 days. Hope to see you again.
by A verified traveler from Ratingen
Posted 2 Dec 2018
Wir hatten 7 Nächte im Suwannatara Resort. Das Personal und das Luxury Zimmer waren sehr gut. Leider ist der Rest der Anlage nicht sonderlich einladend. Das Frühstück ist nicht wirklich umfangreich und auch den wenigen Gästen geschuldet. Das WiFi funktioniert wenig bis überhaupt nicht. Man braucht definitiv ein Auto oder Moped, das Hotel liegt ca. 30 min ausserhalb Chiang Mai.
Comment from Hotel Management
4 Dec 2018 by echo, Hotel Management
Thank you for your check-in and comments. The resort provides a daily shuttle bus for guests to travel. Thank you again for coming. I hope to see you again.
