Ratings based on 159 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Madina
Posted 13 Oct 2024
Wonderful place. Good property. Just serves it purpose. Housekeeping is sporadic but that’s okay.
Comment from Hotel Management
14 Oct 2024 by Lucy, M, Hotel Management
Dear Richard,Thank you for sharing your feedback with us. We are delighted to hear that you had a satisfying stay!We regret for any inconsistency with our housekeeping services and assure you that we are taking steps to address this to maintain our service standards.We look forward to welcoming you back for an even better experience in the future.Sincerely,Lucy M.Learning and Quality Manager
by A verified traveler
Posted 12 Oct 2024
Safe and accessible
Comment from Hotel Management
12 Oct 2024 by Lucy, M, Hotel Management
Dear Ahmed,Thank you for taking the time to share your feedback on your recent stay with us. We are pleased to hear that you found our hotel to be both safe and accessible. Your feedback is greatly appreciated and encourages us to continue providing the best possible experience for our guests.Thank you again for choosing voco, we hope to welcome you back soon.Sincerely,Lucy, MLearning and Quality Manager
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Lucy, M, Hotel Management
Dear Shamim,Thank you for your five-star rating of your recent stay with us. We hope to see you again soon.Sincerely,Lucy, MLearning and Quality Manager
by A verified traveler
Posted 10 Oct 2024
Excellent hotel would stay again
Comment from Hotel Management
10 Oct 2024 by Lucy, M, Hotel Management
Dear Aminur,We are delighted to hear that you experienced an excellent stay with us!Thank you for choosing voco, we look forward to welcoming you back soon.Sincerely,Lucy M,Learning and Quality Manager
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by Lucy, M, Hotel Management
Dear Abdulrahman,Thank you for your excellent (10/10) rating of your recent stay with us. We hope to welcome you back soon.Sincerely,Lucy, MLearning & Quality Manager
by A verified traveler from San Francisco
Posted 5 Aug 2024
Comment from Hotel Management
27 Aug 2024 by Lucy, M, Hotel Management
Dear Nebil,We appreciate you taking the time to post your rating of your recent stay with us. We hope to see you again soon.Sincerely,Lucy, MLearning and Quality Manager
by A verified traveler
Posted 30 Jul 2024
Cleanses and decor
Comment from Hotel Management
30 Jul 2024 by Lucy, M, Hotel Management
Dear Cedric,Thank you for your five-star rating of your recent stay with us. We appreciate your encouraging remarks regarding the design and overall cleanliness of our hotel. We hope to welcome you back soon.Sincerely,Lucy, MLearning and Quality Manager
by A verified traveler
Posted 9 May 2024 on Hotels
Comment from Hotel Management
9 May 2024 by Lucy, M, Hotel Management
Dear Mohammad,Thank you for choosing voco Doha West Bay Suites and for your Excellent rating of our hotel. We hope to welcome you back soon.Sincerely,Lucy,MLearning & Quality Manager
by A verified traveler
Posted 28 Apr 2024
Dirty , and the breakfast is poor
Comment from Hotel Management
29 Apr 2024 by Lucy, M, Hotel Management
Dear Ali,We sincerely regret hearing that your recent stay did not meet your expectations.We truly value your feedback as we can determine our areas for improvement and thus ensure we maintain the highest quality standards for our guests. We would appreciate learning more details of where we fell short in our cleanliness and breakfast service, please do not hesitate to contact me on our hotel telephone number: +974 4495 5028 to discuss your experience.We hope to hear from you soon.Sincerely,Lucy, MLearning & Quality Manager
by A verified traveler
Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Lucy, M, Hotel Management
Dear sirme mjeshi,Thank you for your rating of your recent stay with us. We hope to see you again soon.Sincerely,Lucy, MLearning & Quality Manager
