Ratings based on 301 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 20 Dec 2024
I asked for the vip access benefits they didn’t know what is this while this hotel is a vip access hotel
by A verified traveler
Posted 5 Feb 2024 on Hotels
by A verified traveler from norfolk
Posted 1 Jan 2024
The staff is great. From top to bottom
by A verified traveler from norfolk
Posted 11 Sep 2023
Great place
by A verified traveler
One night stay with friends
Posted 15 Jul 2023 on HotelsAc was not cold
Bathroom not clean
Only one towels for 2 twin bedroom
We are two adults how come , one towel for the guests
I would not recommend this hotel
by A verified traveler
good for the value of money
Posted 29 Jun 2023 on Hotelsthe parking is narrow the car can not be easliy open. the shape of lobby could be better.
by A verified traveler
Posted 26 Jun 2023
by A verified traveler from norfolk
Posted 6 Jun 2023
Good
by A verified traveler
Posted 30 Apr 2023
Nice and quite for family staycation
Comment from Hotel Management
3 May 2023 by Hazel, Hotel Management
Dear Ms. Rasha, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your recent stay and that the location provided the peaceful atmosphere you were looking for during your family staycation. We appreciate your kind words about our property and amenities, and we're pleased to know that we were able to make your stay enjoyable.We hope that you had a chance to explore the area and take advantage of the nearby attractions. If you're planning to visit again, please don't hesitate to let us know how we can make your next stay even better.Thank you again for your review, and we look forward to welcoming you and your family back soon.Best regards,Sapphire Plaza Hotel
