Ratings based on 350 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
It was a comfortable stay. The rooms need a deep cleaning though especially bathrooms as they have mold. Its on the street so was very noisy. The night manager was very professional, but the day crew could work on greeting guests with more respect, not like we are a bother and behave annoyed after just asking one question. Its really close to souq wagif and the National Museum, so location was great.
Comment from Hotel Management
4 Dec 2024 by Mahmoud Magdy, Hotel Management
Dear Mr,MaryamIt was a pleasure to have you staying at Kingsgate Hotel Doha,. We thank you for taking the time to leave your genuine comment and rating.We do apologize for any inconveniences you have. We have taken note of your comments and have shared these with our management team to review and make necessary improvements Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager
by A verified traveler
Posted 9 Nov 2024
Across Metro station, next to the souq.
Comment from Hotel Management
10 Nov 2024 by Mahmoud Magdy, Hotel Management
Dear Mr,RitchelIt was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager
by A verified traveler from Miami Beach
Posted 4 Nov 2024
Great location and staff but the property needs update.
Comment from Hotel Management
5 Nov 2024 by Mahmoud Magdy, Hotel Management
Dear Mr,JavierIt was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, We do apologize for any inconveniences you have. We have taken note of your comments and have shared these with our management team to review and make necessary improvements Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager
by A verified traveler
Posted 4 Nov 2024
Good.
Comment from Hotel Management
5 Nov 2024 by Mahmoud Magdy, Hotel Management
Dear Mr,TasneemIt was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager
by A verified traveler
Posted 29 Oct 2024
It is basic, old and tired. Great views though. Corridor on floor 8 has a smell. Staff are helpful. Nothing exceptional about this hotel and there are better hotels in a similar price range. Although not blatant, please note some guests/activity are not ‘family appropriate’. This review is not meant to be negative - just a honest reflection of my recent stay there.
Comment from Hotel Management
5 Nov 2024 by Mahmoud Magdy, Hotel Management
Dear Mrs, MaymunaDear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha,. We thank you for taking the time to leave your genuine comment and rating.We do apologize for any inconveniences you have. We have taken note of your comments and have shared these with our management team to review and make necessary improvements Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager
by A verified traveler
Posted 6 Oct 2024
The location is very good. But, the service at this hotel was terrible! Employees very unfriendly! Only the breakfast room employees was nice and polite, the front desk guy was totally rude. The lady was ok, but never smile or greeting the guest. The young guy at the pool ignore me totally don’t even answer when I said “ good afternoon” ! I can’t understand how people work in the hospitality businesses and never greeting they guests! When I did our check out, the employee just said: “ you are all set” he never said good morning, or thank you, or bye! To me this is extremely rude and unprofessional! I left the hotel feeling bad with all these rude and lack of Cortesy and kindness. Please, learn how to treat your guests.
Comment from Hotel Management
5 Nov 2024 by Mahmoud Magdy, Hotel Management
Dear Mr,FriksIt was a pleasure to have you staying at Kingsgate Hotel Doha,. We thank you for taking the time to leave your genuine comment and rating.We do apologize for any inconveniences you have. We have taken note of your comments and have shared these with our management team to review and make necessary improvements Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager
by A verified traveler
Posted 30 Sep 2024
They allow us to have the check in at 1 and we even got an upgrade of the room. The view is amazing and the hotel is very conveniently located close to metro station and some landmarks. I’ll stay here again without a doubt
Comment from Hotel Management
2 Oct 2024 by Mahmoud Magdy,, Hotel Management
Dear MsYeiry,It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager
by A verified traveler
Posted 23 Aug 2024
Generally good and I would recommend. Location wise is very central and walking distance to Souq Waqif and the metro. You can also walk to the corniche. Room was big and spacious but I was upgraded so not sure about other rooms. Complimentary water provided each day. There is a fridge and microwave in the room. WIFI was fine. I didn't eat at the hotel nor include breakfast so I can't comment on food. My room had a stunning view of the Doha skyline. Staff were generally pleasant and friendly except the odd one or two. Hotel was generally clean. My difference between a 4 and a 5 rating is that the hotel needs a paint and to be updated. It looks old. Carpets desperately needed to be replaced. There was rust in the bathroom. Hotels in Qatar are not cheap so this is a good option.
Comment from Hotel Management
26 Aug 2024 by Mahmoud Magdy,, Hotel Management
Dear Ms,TasneemIt was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating. We have taken note of your comments and have shared these with our management team to review and make necessary improvements Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager
by A verified traveler
Posted 21 Aug 2024
Not good for family if u are family
Comment from Hotel Management
23 Aug 2024 by Mahmoud Magdy,, Hotel Management
Dear Mr. MubarakIt was a pleasure to have you staying at Kingsgate Hotel Doha,. We thank you for taking the time to leave your genuine comment and rating.We do apologize for any inconveniences you have. We have taken note of your comments and have shared these with our management team to review and make necessary improvements Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager
by A verified traveler
Posted 13 Aug 2024
Lovely property.Close to the souq waquif
Comment from Hotel Management
14 Aug 2024 by Mahmoud Magdy,, Hotel Management
Dear Ms,LisaIt was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager
