Ratings based on 28 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Aug 2024
Food quality was poor at the only hotel restaurant
Comment from Hotel Management
11 Aug 2024 by Management, Hotel Management
Dear Mr. Boghos,Greetings from Ezdan Palace Hotel.Thank you for taking the time to provide us with your feedback. We are sorry to hear that the quality of food at our restaurant did not meet your expectations. Your experience is important to us, and we genuinely appreciate you bringing this matter to our attention.We are committed to improving our services and will address your concerns with our culinary team to ensure that we enhance the quality of our offerings. Your feedback will help us in our efforts to provide a better dining experience for our future guests.We hope to have the opportunity to welcome you back and provide a more satisfying experience in all aspects of your stay.Best regards,
by A verified traveler
Posted 19 Jun 2024
I like it because it’s family friendly
Comment from Hotel Management
24 Jun 2024 by Management, Hotel Management
Dear Mr. Jassim,Greetings from Ezdan Palace Hotel.Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we can exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,
by A verified traveler
Posted 6 Jun 2024
This hotel was breathtaking. Had to take a picture every few feet. ;) Great breakfast, beautiful outdoor pool area and friendly staff.
Comment from Hotel Management
24 Jun 2024 by Management, Hotel Management
Dear Ms. Tiffany,Greetings from Ezdan Palace Hotel.Thank you for taking the time to share your review with us. We are thrilled to hear that you found our hotel breathtaking and enjoyed capturing its beauty. It's great to know that you loved our breakfast, beautiful outdoor pool area, and friendly staff.We look forward to welcoming you back for another fantastic stay.Warm regards,
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
13 Mar 2024 by Management, Hotel Management
Dear Mr. Rifaah,Greetings from Ezdan Palace Hotel.Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we can exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,
by A verified traveler
Posted 18 Nov 2023
Everting was as expected and more, staff was very helpful and polite. Made us comfertable.
We had a brilliant few days
Comment from Hotel Management
19 Nov 2023 by Management, Hotel Management
Dear Mr. Mohammad,Greetings from Ezdan Palace Hotel.Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,
by A verified traveler
Posted 27 Apr 2023 on Hotels
Comment from Hotel Management
14 Aug 2023 by Management, Hotel Management
Dear Zahraa,Greetings from Ezdan Palace Hotel.Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay and that our team was able to provide you with exceptional service. We appreciate your feedback and will be sure to share it with our staff. We look forward to welcoming you back for another great experience in the future.Thank you.Best regards,
by A verified traveler
Posted 19 Dec 2022
Comment from Hotel Management
14 Aug 2023 by Management, Hotel Management
Dear Mr. Helweth,Greetings from Ezdan Palace Hotel.Thank you for taking the time to share your experience with us. We are sorry to hear that you were disappointed with your stay at our hotel.We appreciate your feedback and will take your comments into consideration as we work to improve our services. We apologize for any inconvenience you experienced and want to assure you that we take all guest concerns seriously.We value your business and hope to have the opportunity to serve you better in the future.Thank you. Kind regards,
by A verified traveler
Posted 11 Dec 2022
This hotel is gorgeous! Staff are super friendly and accommodating.
Comment from Hotel Management
14 Aug 2023 by Management, Hotel Management
Dear Ms. Lisa,Greetings from Ezdan Palace Hotel.Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay and that our team was able to provide you with exceptional service. We appreciate your feedback and will be sure to share it with our staff. We look forward to welcoming you back for another great experience in the future.Thank you.Best regards,
by A verified traveler
Posted 3 Dec 2022
Comment from Hotel Management
14 Aug 2023 by Management, Hotel Management
Dear Mr. Richard,Greetings from Ezdan Palace Hotel.Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay and that our team was able to provide you with exceptional service. We appreciate your feedback and will be sure to share it with our staff. We look forward to welcoming you back for another great experience in the future.Thank you.Best regards,
by A verified traveler
Posted 2 Nov 2021 on Hotels
Comment from Hotel Management
14 Aug 2023 by Management, Hotel Management
Dear Ms. Monique,Greetings from Ezdan Palace Hotel.Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay and that our team was able to provide you with exceptional service. We appreciate your feedback and will be sure to share it with our staff. We look forward to welcoming you back for another great experience in the future.Thank you.Best regards,
