Ratings based on 591 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from NSW
Posted 28 Dec 2024
Beautiful room
by A verified traveler
Posted 26 Dec 2024
Nice room, clean and fresh
by A verified traveler
Posted 21 Dec 2024
We spent 2 nights before a cruise. 1 bedroom apartment included a washer and dryer, which was really convenient. The apartment was clean, and included everything needed. The tram stop is 1/2 a block away. Would stay again.
Comment from Hotel Management
24 Dec 2024 by Matthew, Hotel Management
Hi Linda, thanks so much for your wonderful review about your experience in the One Bedroom Apartment at Quest NewQuay! We look forward to welcoming you back before your next cruise - Matthew, Property Manager
by A verified traveler
Posted 25 Nov 2024
Good stay
Comment from Hotel Management
2 Dec 2024 by Matthew, Hotel Management
Hi Annmaree, thanks so much for your review about your stay at Quest NewQuay :) See you again - Matthew, Property Manager
by A verified traveler
Posted 24 Nov 2024
Great location, great price, staff are extremely friendly, we’ve stayed here a few times. This time the bathroom was a little dirty from last people, but first time we stayed there it was spotless
Comment from Hotel Management
2 Dec 2024 by Matthew, Hotel Management
Hi Justin, thank you for your continued loyalty and for taking the time to share your feedback about your recent stay with us at Quest NewQuay! We're thrilled to hear that you enjoy our location, pricing, and the friendliness of our staff. However, we're sorry to hear about the cleanliness issue you experienced in the bathroom during this visit. This is not the standard we aim for, and we have addressed it with our Housekeeping Department to ensure it doesn’t happen again. We look forward to welcoming you back again soon - Matthew, Property Manager
by A verified traveler
Posted 22 Nov 2024
Loved my room and the view! Definitely value for money, I wish I could have extended my trip!
Comment from Hotel Management
2 Dec 2024 by Matthew, Hotel Management
Hi Yolande, thanks so much for your lovely review and for rating your Quest NewQuay experience a 10/10! We're so glad to hear that you enjoyed your apartment and the view. We would have loved for you to extend your stay too - a good excuse to come back again soon :) See you again - Matthew, Property Manager
by A verified traveler
Posted 19 Nov 2024
This property was in such a great location. The staff were all polite, the check-in and check-out procedure was quick and easy. I felt safe in this property. We were within walking distance of so many great dining options. It was a relaxing haven after busy days, the balcony was great and we had a lovely water view. Would definitely return!
Comment from Hotel Management
2 Dec 2024 by Matthew, Hotel Management
Hi Alana, thanks so much for your wonderful 10/10 review about your Quest NewQuay experience! We're thrilled to hear that you enjoyed the great location, the convenient arrival and departure process, and the relaxing atmosphere of the property and our surrounding local dining gems. It's fantastic that you felt safe and were able to unwind with a lovely water view from your balcony. We look forward to welcoming you back on your next Docklands staycation :) - Matthew, Property Manager
by A verified traveler
Posted 16 Nov 2024
very nice and clean hotel and very friendly staff once again very very clean hotel
Comment from Hotel Management
19 Nov 2024 by Matthew, Hotel Management
Thanks so much for your 5 star review, Saajid - we're glad you had such a great experience at Quest NewQuay! We'll see you again - Matthew, Property Manager
by A verified traveler
Posted 11 Nov 2024
Handy to everything with free tram nearby. Polite and helpful staff. Fresh, clean rooms and very comfortable.
Comment from Hotel Management
13 Nov 2024 by Matthew, Hotel Management
Hi Paul, thanks very much for your wonderful 5 star review! It's great to hear you had an effortless experience at Quest NewQuay :) See you again - Matthew, Property Manager
by A verified traveler
Posted 9 Nov 2024
Good hotel good location easy check in good service
Comment from Hotel Management
11 Nov 2024 by Matthew, Hotel Management
Hi Leesa, thanks so much for your 5 star review about your Quest NewQuay experience - it's great to hear you had an effortless stay :) We'll see you again soon - Matthew, Property Manager
