Ratings based on 137 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great location

Posted 28 Dec 2023 on Hotels
Nice hotel in a convenient location in District 7. Walkable to several restaurants, and using Grab to get around was always available.
5 out of 5
by A verified traveler from APO

Posted 11 Sep 2023
The staff was great. Helpful in every way.
4 out of 5
by A verified traveler

convience for exhibitors

Posted 26 Jun 2023 on Hotels
Good service start from front checkin staff. Breakfast staff also very good.
Comment from Hotel Management
29 Jun 2023 by MerPerle Crystal Palace Hotel Team, Hotel Management
Dear Mr. Kai San,Thank you very much for choosing our hotel and for taking the time to write a review! We are so glad to hear you enjoyed the service of staffs. We are looking forward to welcoming you back to our hotel!Thank you and best regards.
5 out of 5
by A verified traveler

Posted 10 May 2023 on Hotels
We are very happy to stay in your hotel. Special thank you for My wife birthday cake. 👍
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2020 on Hotels
4 out of 5
by A verified traveler

I hope the above can be resolved

Posted 16 Dec 2019 on Hotels
My Stay was Good, i was looking at late Check out with the Hotel & was asked by the Hotel to pay for 1 1/2 day stay which I agreed too, But they are charging me there normal rate & not according to the rate I paid for when I booked the hotel on your website. Can you plz speak to them and address this issue for me on my behalf.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2019
4 out of 5
by A verified traveler

Good, clean and comfortable room

Posted 3 Nov 2019 on Hotels
Pretty clean and room is very big. Breakfast is sumptuous and good variety of pastries.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Sep 2019 on Hotels