Ratings based on 72 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
I was changed to 3 rooms before I found one to was barely bearable and even that the AC did not coll the refrigerator does not freeze or cold . The floors in the rooms are old . Prior rooms has mold on wet wall. The TV is broadcast and is not sharp and there is no streaming. One of the ladies at the staff at the desk should be sent to clean rooms . She has not customerservive cutesy and is mean and argumentive. I had to take date to another hotel.
Expedia was contacted before check in and the could not get me to cancel and go to another property. Expedia told me I would be charged at hotel check-in but I was charged days before I got there. All the time I was there I spoke with Expedia staff and their virtual and I was still not allow to change to lesser days with partial refund . When I choose pay at hotel it is because I want to see that the pictures posted are up to date and note from old days or not AI generated.
by A verified traveler
Posted 20 Aug 2024 on Hotels
Very good hotel with nice pool.
Area around has good restaurants and walking distance to shopping centre.
Staff very helpful
Comment from Hotel Management
21 Aug 2024 by vu, Hotel Management
Dear Timothy,Thank you so much for your stay and leaving very nice feedback. We hope to see you next time !
by A verified traveler
Posted 14 Jul 2024 on Hotels
Good hotel
Comment from Hotel Management
15 Jul 2024 by Trung Nguy/Mr, Hotel Management
Dear value customer,Thank you for staying with us and leaving your review. We hope you have a nice working week and see you again !
by A verified traveler
Posted 16 Dec 2023 on Hotels
Hostess was terrible
by A verified traveler
Decent stay
Posted 3 Dec 2023 on HotelsStaff were all very friendly and the beds were very comfortable. However, the hot water did not work during our entire stay and we were not aware that smoking is allowed in the hotel so throught the day, our room would smell like cigarettes. For a couple nights, this was ok for us but would not choose it again.
Comment from Hotel Management
12 Dec 2023 by vu, Hotel Management
Dear sir,Thank you for staying with us, we did not know you had not so good experience in our hotel. We have not eard that you could not use the hot water during your stay. As you extended to stay after few days meaning you were not enjoyed hotel ? All our room is not allowed for smoking, we have a private area for that at the outdoor . However if other guests tried that in room, we already informed them. Your room is none smoking . Anyway, We feel sorry to hear that you could smell that from other. Again, We thanks for your stay and leave your feedback, we will strong note to imporve our service. Have a nice day !
by A verified traveler
Cant go wrong
Posted 11 Jan 2023 on HotelsExcellent hotel, good quality rooms, very quiet. Well cleaned friendly staff and great breakfast. Cant fault them for anything. Would happily stay again.
Comment from Hotel Management
11 Jan 2023 by Central hotel, Hotel Management
Dear Mr and Mrs Anthony,Thank you so much for your nice review to our hotel !We hope to see you back again next year.The Chinese new year is coming soon, we wish you have good health and more success in life !
by A verified traveler
Dave
Posted 28 Nov 2022 on HotelsWe found the Hotel pleasant to be at, the staff are friendly with the receptionists speaking passable English which was a great help. We have stayed at this hotel on 3 other occasions with no bad experiences. The hotels proximity to restaurants in District 7 and VIVO City shopping centre made it very easy to explore this district. The only negative is that the hotel is staring to show it's age, but very clean.
Comment from Hotel Management
28 Nov 2022 by Central hotel, Hotel Management
Thank you so much for your feedback Mr David and family !We do hope to see you back again soon.Take good care !
by A verified traveler
Posted 31 Oct 2022
Would not recommend
by A verified traveler
Posted 18 Oct 2022
Had a great stay
Comment from Hotel Management
31 Oct 2022 by Phuong Vu/Ms, Hotel Management
Thank you so much for your feedback to us Georgia, We are trying to improve our service to welcome you back in near future . We hope you enjoy your life always !
by A verified traveler
Posted 5 Sep 2022 on Hotels
Comment from Hotel Management
20 Sep 2022 by Phuong Vu/Ms, Hotel Management
Thank you for your stay with us and leaving your feedback.We ope to see you next time
