Ratings based on 674 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Burnaby
Posted 15 Jan 2025
My bathroom unfortunately had mold. Everything else in my room was neat and tidy. The lobby and facilities are great. The area of the hotel is a bit dirty
Comment from Hotel Management
17 Jan 2025 by SKY GEM HOTEL CENTRAL, Hotel Management
Dear Guest,We sincerely apologize for not providing you with the enjoyable stay you expected. We have reported this issue to the relevant department and are addressing it immediately. It is truly regrettable that we couldn’t meet your expectations this time. We hope to have the opportunity to welcome you again in the future and provide you with a better experience.Best regards,Nguyen ( Sale admin )
by A verified traveler
Posted 11 Jan 2025
So noisy I couldn’t sleep at all, constant music or noises from outside making it unbearable to relax. In the morning, someone was cutting tiles or something, which made it super noisy again, horrible experience. Did not enjoy stay at all.
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 25 Dec 2024
The hotel feels a bit dated and can be somewhat noisy, but the staff is friendly, the food is good, and it’s conveniently located for getting around.
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 13 Jul 2024
The street where the hotel was located smells like a massive bin, noise of the bars around were constant till early in the morning. The smell if street food was coming to the room. The only good thing was you could walk to main shopping craters and shopping areas so close to everything which you can find other hotels little bit more expensive but in a better location. This was my first and last experience with Expedia
by A verified traveler
Posted 17 Jun 2024
The staffs are very friendly and helpful
by A verified traveler
Posted 31 May 2024
Nice service
by A verified traveler
Posted 2 Apr 2024
by A verified traveler
Posted 6 Mar 2024
good
