Ratings based on 956 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Good hotel,I will be back
Comment from Hotel Management
29 Nov 2024 by Nguyen Dam Dieu Anh , Hotel Management
Dear Nghiem,Warmest greetings from Pullman Saigon Centre!Thank you for your amazing review! We’re thrilled to hear that you had a wonderful stay with us. Your feedback inspires us to continue providing exceptional service and experiences for all our guests.We can’t wait to welcome you back for another memorable visit!Yours sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
by A verified traveler from singapore
Posted 3 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Nguyen Dam Dieu Anh , Hotel Management
Dear Christophe,Warmest greetings from Pullman Saigon Centre!Thank you for your amazing review! We’re thrilled to hear that you had a wonderful stay with us. Your feedback inspires us to continue providing exceptional service and experiences for all our guests.We can’t wait to welcome you back for another memorable visit!Yours sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
by A verified traveler from Caboolture
Posted 30 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Nguyen Dam Dieu Anh , Hotel Management
Dear Jacqueline,Warmest greetings from Pullman Saigon Centre!Thank you for your amazing review! We’re thrilled to hear that you had a wonderful stay with us. Your feedback inspires us to continue providing exceptional service and experiences for all our guests.We can’t wait to welcome you back for another memorable visit!Yours sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Nguyen Dam Dieu Anh , Hotel Management
Dear Jacob Kazuma,Thank you for your amazing review! We’re thrilled to hear that you had a wonderful stay with us. Your feedback inspires us to continue providing exceptional service and experiences for all our guests.We can’t wait to welcome you back for another memorable visit!Yours sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Nguyen Dam Dieu Anh , Hotel Management
Dear Anh Khanh Bao,Thank you for your amazing review! We’re thrilled to hear that you had a wonderful stay with us. Your feedback inspires us to continue providing exceptional service and experiences for all our guests.We can’t wait to welcome you back for another memorable visit!Yours sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
by A verified traveler
Posted 9 Sep 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by Nguyen Dam Dieu Anh , Hotel Management
Dear Mehdi,Thank you for your amazing review! We’re thrilled to hear that you had a wonderful stay with us. Your feedback inspires us to continue providing exceptional service and experiences for all our guests.We can’t wait to welcome you back for another memorable visit!Yours sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
by A verified traveler
Posted 7 Sep 2024 on Hotels
Comment from Hotel Management
8 Sep 2024 by Nguyen Dam Dieu Anh, Hotel Management
Dear Ms. Ngoan,Warmest greetings from Pullman Saigon.It was our pleasure to have you stayed with us for your latest trip in Saigon. We are so sorry to hear that your experiences at our hotel didn't meet your expectations. May I seek for an opportunity to hear more details about the stay and see if there is anything we can assist; and certainly, we would like to listen to improve the quality of service better?Once again, we sincerely apologize for the inconvenience it caused. We look forward to hearing from you soon. Best regards,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
by A verified traveler
Posted 7 Sep 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by Nguyen Dam Dieu Anh , Hotel Management
Dear Harry,Thank you for taking time to share with us your stay at Pullman Saigon Centre. We believe that there must some improvements needed to make your stay more memorable. Please count on us and let us have another chance to serve you better. Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager
by A verified traveler
Posted 5 Sep 2024 on Wotif
Pullman Saigon
We recently stayed 3 nights at the Pullman Hotel in Ho Chi Minh City.
Which is in district 1 in a great location.
We stayed in executive level rooms which were absolutely beautiful. The rooms themselves were modern well lit and thoughtful in their appointment.
Our room was on level 25 with an amazing view of the city with a huge window.
The access to the executive lounge was a great advantage to our stay.
Firstly the staff. They couldn’t be more helpful and attentive Ms Thanh and Mr Bau with Ms Anh and the team went above and beyond to make our stay even more of a pleasant experience.
Each and every one of them is a credit to the Pullman Hotel.
The time we were fortunate enough to spend with them would make us return to the Pullman when we return to Ho Chi Minh City for sure.
Comment from Hotel Management
17 Sep 2024 by Nguyen Dam Dieu Anh , Hotel Management
Dear Mr. Andrews,We appreciate your comments regarding your stay at the Pullman Saigon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nguyen Dam Dieu Anh Assistant Guest Experience Manager
by A verified traveler
Posted 28 Aug 2024
Don’t like the layout of the room. The bath tub smacked right on the middle & there is a partition hanged in the middle of the room, the space between the the bath tube & the shower stall/toilet so tight that I got hurt several times. Out side of this, hotel is average.
Comment from Hotel Management
1 Sep 2024 by NguyenDamDieuAnh AssistantGuestExperienceManager, Hotel Management
Dear Ms. Annie, We are so sorry to hear that the layout of the room affected your sojourn at our Pullman Saigon Centre. If there is a chance in the future, please allow me to introduce you our Executive Corner room which offers separate bathroom area and Bitexco view for your reference. Once again, we apologize for the inconvenience and look forward to having another opportunity to serve you better.Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager
