Ratings based on 112 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
by A verified traveler
Posted 28 Nov 2023
Location wise near Japan street. The hotel staff are helpful.
by A verified traveler
Posted 2 Sep 2023
While the foyer and room presented well, the hallways were only dimly lit with no windows or natural light. My room was the Deluxe Double room, which was at the end of the hallway next to a set of stairs that had pipes and rubble strewn across it, and led up to nowhere as they just joined to the roof. My room also had no windows or natural light which created a very comfortable ambiance. Also, the shower head on the roof was damaged and just spurted water out of the front and all over the bathroom. Finally, despite requesting a non smokers room, I was given one with a little smoking closet in the corner. Overall, it wasn’t a great stay and I won’t be returning.
by A verified traveler
Posted 17 Jul 2023
by A verified traveler
Posted 13 Jun 2023
Great overall experience and very accomadating
by A verified traveler
Good - not appropriate for vegetarians andfamilies
Posted 4 Jun 2023 on HotelsThe hotel is good and room service and reception staff is very friendly. However it is not appropriate for family as well as vegetarian tourist due to the following reasons
1) breakfast spread doesn't have any option for vegetarians. All veg / non-veg food is laid out together.. serving spoons are mixed up. Despite informing the staff, they didn't bother to bring fresh non-mixed food for us
2) the staff in the restaurant was not keen on helping vegetarian . We stayed for 4 days. On first day there was no vegetarian option.. atleast they could have made somethings for us on consecutive days.. but they didn't bother. When we requested if they could make something for us... first they flatly refused and then said it will be extra charge - despite the fact that breakfast was included in room price.. and there was no breakfast options for us except bread and butter.
3 - All rooms have glass bathroom... which is totally inappropriate for families.
4 - there are no shower curtains or stands to put shampoo / shower gel in shower area. So when taking shower, entire bathroom gets wet and slippery. I even slipped while trying to get shower gel.
by A verified traveler
Posted 3 Jun 2023 on Orbitz
by A verified traveler from Calgary
Posted 18 May 2023
The service of this hotel is excellent, convenient location. I will be back here again.
by A verified traveler
Posted 12 Mar 2023
Nice place
by A verified traveler
Posted 17 Jan 2023 on Hotels
