Ratings based on 184 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024
The place is so clean and convenient to everywhere we go. Staff are so helpful.
Comment from Hotel Management
4 Oct 2024 by Jhonica, Hotel Management
We appreciate your compliments and so your feedback means a lot to us! Thank you very much. :)
by A verified traveler
Posted 30 Jul 2024
Sign on refrigerator says complimentary water, drink on us. My wife, daughter I drank the water (5 bottles) and was told at Check Out that the water in the fridge is 60 pesos per.. had to buy those “free” waters. TV didn’t work, remote was taped. They should double check these rooms for readiness, clients don’t have time to be calling the front desk all night. The front desk had no idea on that restaurant hours of operation. Said that they’re open until 11, when in fact they close at 9. Educate the staff. Showers water was barely warm at best, not nearly hot enough. Not sure if I’ll be back, may try Arianna instead.
by A verified traveler
Posted 21 Jun 2024
by A verified traveler
Posted 28 Apr 2024
It seems like the Hotel is not properly maintained. The air conditioner is dripping water and it is located above the bed. It rained hard during the night/early morning and there’s a leak by the lobby coming from the roof and when we reported the problem, they put folded towel to soak up the water leak. It looks like the problem existed because there’s rust by the ceiling light housing. The elevator have a sign that it’s under maintenance but no one is working and it’s been broken for more than a week.
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 20 Mar 2024
by A verified traveler from Moosup
Posted 22 Dec 2023
The staff was excellent. Friendly and courteous. Dining room staff was excellent. Both restaurants had delicious food at a very reasonable price. I highly recommend staying there
Comment from Hotel Management
20 Feb 2024 by -A, Hotel Management
Thank you Mr. Blair! We do hope to see you again soon.
by A verified traveler from Oklahoma City
Posted 3 Nov 2023
by A verified traveler
Posted 17 Oct 2023
