Ratings based on 253 Verified Reviews

4.4 out of 5
80% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 6 Dec 2024
Overall the hotel is alright but the gym is not maintained at all-treadmill doesn’t work. The restaurant is not good especially the cheese items.
4 out of 5
by A verified traveler

Posted 3 Dec 2024
Staff were very helpful. Rooms are a bit run down. Breakfast was great.
4 out of 5
by A verified traveler

Posted 6 Nov 2024
The staff were superb. The rooms are small and have no cabinets, The Toilet can be cleaner. The breakfast is good. Convenient location and safe. We will stay here again.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Provide an excellent and professional client service.
5 out of 5
by A verified traveler

Posted 30 Oct 2024
The bed was soft and large but access to one side of bed was obscured by pillar, the brie the view was amazing and the concierge was super helpful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2024
5 out of 5
by A verified traveler from Hong Kong

Posted 3 Sep 2024
Good location, 10 mins walk to MRT, surrounding is quiet with restaurant and 7-11
5 out of 5
by A verified traveler

Posted 7 Jul 2024
For the price we paid - this is absolutely exceed my expectation. Clean , comfortable , convenient and friendly staff. Breakfast was good and nice and not expensive even for buffet price. I highly recommend this hotel if you looking for value and quality hotel.
Comment from Hotel Management
19 Jul 2024 by Onanong O. I General Manager , Hotel Management
Dear BirdWe really appreciate that you took the time to share details about your recent visit to our location. Thank you so much for taking a few moments to let us know how we are doing. We are most delighted to know that you find our accommodation worth the value of money and that the conceptual Bangkokian Breakfast is delicious and worthy. We are happy to know that we have exceeded your expectation for the convenience, comfort, staff being serviced orientated, and lastly that this would be your recommendation among other guests. Reading your review was of great encouragement to me personally reminding me why we do what we do. It is because of feedback like yours that we are able to confirm that we are heading in the right direction. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence in customer service. We look forward to your next visit. It was truly a pleasure to serve you.Best regards,
5 out of 5
by A verified traveler

Posted 30 Jun 2024
Thai hospitality and service second to none!
Comment from Hotel Management
19 Jul 2024 by Onanong O. I General Manager , Hotel Management
Dear Khairul KhalilFirstly, we want to thank you for willingly spending your time to write us a review. We are most delighted and appreciated your awareness of our Thai hospitality . We are still believing Thai hospitality is possessing its very own charms that last an impression. The team here at STAY hotel is completely devoted to our work and service is one of the foundation pillars on which STAY has been built. It gives us great encouragement to get positive feedback from you. Please do recommend us to your friends and family. We will ensure that they too will receive our signature service.Your sincerely,