Ratings based on 425 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
It’s ok. Little dirty needs updates
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Nichole, We appreciate you sharing your feedback with us. Our team will address the cleanliness concerns and consider updates for future improvements. Thank you for staying with us.
by A verified traveler
Posted 3 Nov 2024
just right for our MSU family weekend visit. price was just right given surge pricing at other hotels closer to MSU. it was only 12-14 min from campus. it’s not the Ritz but it’s not a fleabag motel. pool, free breakfast. and fair pricing.
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Andrew, We are pleased to hear that you found our hotel to be a good fit for your family weekend visit to MSU. Our convenient location and amenities aim to provide a comfortable stay without breaking the bank. We appreciate your positive feedback and hope to welcome you back in the future.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Tamara,We're thrilled you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.
by A verified traveler
Posted 21 Oct 2024
Clean, quiet, and good rooms.
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Pamela,We're pleased to hear that you found our hotel clean, quiet, and enjoyed your room. Your feedback is appreciated and we hope to welcome you back soon for another enjoyable stay.
by A verified traveler
Posted 15 Oct 2024
Needed update
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Debbie,Thank you for sharing your feedback with us. We appreciate your insight and will pass it along to our team for review and improvement. Your comments are valuable in helping us enhance our services to better serve our guests in the future.
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Manager, Hotel Management
Hello Joseph,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues.
by A verified traveler
Posted 2 Oct 2024
Manager not responsive
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello MICHAEL J, We apologize for any inconvenience you experienced. For further assistance, please contact our management directly to address your concerns and provide feedback on your stay. We appreciate your feedback as it helps us improve our services for all our guests.
by A verified traveler
Posted 29 Sep 2024
Dirty bed sheets and bathroom. Food left in the room microwave. Asked at front desk about coffee shops nearby and was told to Google it.
Comment from Hotel Management
1 Oct 2024 by Manager, Hotel Management
Hello Sarah, We are sorry to hear about the issues you encountered during your stay. Your feedback is valuable, and we will address these concerns with the appropriate teams for improvement. We apologize for any inconvenience caused and appreciate you bringing this to our attention.
by A verified traveler
Posted 15 Sep 2024
The rooms are small but nice. It is very quiet. The staff is super friendly and helpful.
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello amylee, We're glad to hear you enjoyed our friendly staff and quiet atmosphere during your stay. We appreciate your feedback on our room size and are always looking for ways to improve our guests' experience. If you have any further comments or suggestions, please feel free to reach out to our management team - they would love to hear from you.
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Manager, Hotel Management
Hello Vanessa J,We are thrilled to hear you had such a wonderful experience at our hotel! We hope to welcome you back soon for another amazing stay.
