Ratings based on 204 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Basic but comfortable hotel.
Posted 5 Oct 2024 on HotelsA fairly basic hotel. Rooms rather gloomy owing to small single windows.
Good sized comfortable bed and adequate washroom. Restaurant offers reasonable food at a fair price, but breakfast is a bit patchy - bread and pastries not the freshest, scrambled eggs only edible if you get there at dawn! Fair selction of cereals, fruit, cooked meat and cheese. Coffee drinkable but not strong enough. Reception and cleaning staff pleasant and efficient
Private car park with CCTV a great asset and proximity to Auchan hypermarket could not be more convenient.
Comment from Hotel Management
7 Oct 2024 by la reception, Hotel Management
Thank you for your comments, it helps us improve. Looking forward to seeing you again!!
by A verified traveler
Great location for 1 night
Posted 4 Oct 2024 on HotelsWe stayed for 1 night and it was perfect, great breakfast and great location especially before taking the ferry to Newhaven
Comment from Hotel Management
7 Oct 2024 by la reception, Hotel Management
Many thanks for your answer. See you soon
by A verified traveler
Posted 27 Sep 2024 on Hotels
Comment from Hotel Management
27 Sep 2024 by La direction, Hotel Management
Merci beaucoup et bonne journée
by A verified traveler
Posted 11 Sep 2024
I made several requests to add a further traveller to this booking and eventually received a negative and rude reply, and I was forced to seek alternative accommodation. I wish to take legal steps against this hotel if I do not receive a refund. This was a dreadful experience.
Comment from Hotel Management
16 Sep 2024 by la réception, Hotel Management
Hello, we are sorry but as already said we only have double rooms in the hotel and do not have the possibility to put a third bed. You had to contact Expedia to see directly with them because they are the ones who made your reservation. *SincerelyHave a nice day
by A verified traveler
Posted 1 Sep 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by La direction, Hotel Management
Bonne journée
by A verified traveler
Posted 27 Aug 2024
Comment from Hotel Management
18 Sep 2024 by La direction, Hotel Management
Bonne journée
by A verified traveler
Convenient for ferry
Posted 21 Aug 2024 on HotelsGood for an overnight stay. We arrived late from the ferry but bar still open. The room was a bit cramped but clean. Bathroom good size and clean. Sound proofing could be better. Surprisingly good breakfast. Free parking by the hotel.
Comment from Hotel Management
27 Aug 2024 by la direction , Hotel Management
Thank you and look forward to seeing you again! Have a nice day
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by la direction , Hotel Management
Merci et bonne journée
by A verified traveler
Posted 28 Jul 2024
Comment from Hotel Management
21 Aug 2024 by la direction , Hotel Management
merci et bonne journée à vous
by A verified traveler
Posted 2 Jul 2024 on Hotels
Comment from Hotel Management
4 Jul 2024 by La direction, Hotel Management
Merci beaucoup et à bientôt dans nos hôtels Ibis !
