Ratings based on 473 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Katia Alfetlawy GM , Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 26 Sep 2024
staff members Katia Alfetlawy & " Nita " were extremely helpful & courteous - however the property has seen better days - clean but in very rundown condition - bathroom wallpaper was peeling off on all 4 walls - carpet was very old & threadbare - entire building was in need of major updates- had that " old musty smell " to it - I would not stay there again
Comment from Hotel Management
27 Sep 2024 by Katia ALfetlawy GM , Hotel Management
Mr. John,Thank you so much for recognizing our team! I will have our Maintenace team look into the issues mentioned with your room! I hate that we couldn't address these issues at property level. I really hope we get the chance to redem this in the future!
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Katia Alfetlawy GM , Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 26 Aug 2024
I booked this and tried to cancel 30 min later and they denied it. Won't ever be staying here...
Comment from Hotel Management
30 Aug 2024 by Katia Alfetlawy Gm , Hotel Management
I apologize, for the issues regarding your reservation. It depends on how the reservation was booked if the hotel will be able to cancel. There is no guarantee from the hotel due to the fact the reservation was booked through a 3rd party.
by A verified traveler
Posted 6 Aug 2024
Very nice place
Comment from Hotel Management
12 Aug 2024 by Katia Alfetlawy, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 31 Jul 2024
Very friendly breakfast was really good will come back again
Comment from Hotel Management
12 Aug 2024 by Katia Alfetlawy Gm, Hotel Management
I am glad to see that you enjoyed everything with no complaints! Come back and see us again soon!
by A verified traveler
Posted 23 Jul 2024
It's in a great location. Staff was very friendly
Comment from Hotel Management
12 Aug 2024 by Katia Alfetlawy Gm , Hotel Management
Thank you for staying with us! Glad you enjoyed the property and my friendly staff! I hope to see you again soon!
by A verified traveler
Posted 19 Jul 2024
The staff was very friendly, accommodating and hospitable
Comment from Hotel Management
30 Aug 2024 by Katia Alfetlawy gm, Hotel Management
I am so glad you enjoyed your stay!
by A verified traveler
Posted 18 Jul 2024
The bed was very comfortable and plenty of pillows and the ac worked great. Breakfast was excellent!!!!!! Pool was closed and there were ants in our room!!! When we checked in the person behind the desk was a little rude and when we checked out that person knew about the ants already!!!
Comment from Hotel Management
21 Jul 2024 by katia alfetlawy GM, Hotel Management
Thank you for staying with us! I am glad to see you enjoyed our breakfast and your room. I will attend to my desk team regarding the interactions you had. We have a very reputable pest control company. Our rooms and the property are serviced monthly. Unfortunately, it is the middle of summer and we are doing our best to control any pest issues.
by A verified traveler
Posted 8 Jul 2024
Comment from Hotel Management
12 Aug 2024 by Katia Alfetlawy GM , Hotel Management
Thank you for staying with us!
