Ratings based on 961 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Doors to the outside are open 24-7. Lights in the room were weak or didn’t work. One light sort of glowed—yet you could not turn it off or fully on. No one staffing the front desk and 8:00 pm. Breakfast is a joke, stale fruit and dounuts from a convenient store. Coffee grounds in the coffee—yuck! No USB ports to charge your phone or Wi-Fi. The bedding was so thin it wouldn't shade moonlight. Never stay here again until it’s sold or remodeled.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello soumya,We are thrilled to hear that you had a wonderful stay at our hotel! We appreciate your rating and hope to welcome you back soon for another excellent experience.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Michelle,Thank you for choosing to stay with us! We are delighted to hear that you had a wonderful experience at our hotel. We hope to welcome you back again soon for another memorable stay!
by A verified traveler
Posted 1 Nov 2024
Ok
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello thomas,Thank you for sharing your feedback with us. We appreciate your insights and will take your comments into consideration for future enhancements to our services. Guest satisfaction is always our priority, and we value your input in helping us improve the guest experience.
by A verified traveler
Posted 31 Oct 2024
The hotel was very nice and cozy. The staff was very polite and friendly. We had a suite so it was very roomy. Dog friendly! Affordable and nice. The cost included breakfast. That's my only complaint it wasn't very good. Eggs were from a carton. Not a big fan. I would have thought having a little better breakfast isn't that much to ask. That being said I would definitely stay again
Comment from Hotel Management
2 Nov 2024 by Manager, Hotel Management
Hello David,We are pleased to hear that you enjoyed our cozy hotel and found our staff polite and friendly. We are glad you appreciated our spacious suite and our pet-friendly policy. We appreciate your feedback on the breakfast and will take it into consideration for future improvements. We hope to welcome you back on your next visit.
by A verified traveler
Posted 28 Oct 2024
Enjoyed the staff.
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello HR,We are delighted to hear that you enjoyed the service provided by our staff during your stay. Your feedback is truly appreciated as we continuously strive to offer exceptional customer service. If you have any further comments or need assistance, please do not hesitate to reach out to our management team for further assistance.
by A verified traveler from Fargo
Posted 22 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Kevin,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello BEAU, We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to reach out to our team with any specific feedback you may have so we can address any concerns.
by A verified traveler
Posted 21 Oct 2024
Our room was great! Nicely furnished and warmly decorated with comfortable beds. Had everything e we needed
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello linda,We are delighted to hear that you enjoyed the furnishings and decor of your room, as well as found the beds comfortable. It's fantastic to know that you found everything you needed during your stay. Should you require any further assistance or have any feedback to share, please feel free to reach out to us directly.
by A verified traveler
Posted 21 Oct 2024
Dated, bad breakfasts, dark
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Alex, We appreciate your feedback and regret to hear about your experience. We value all guest comments as they help us improve our services. Should you wish to discuss your stay further, please do not hesitate to contact our management team directly.