Ratings based on 363 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Clean rooms and comfortable beds. A couple food choices within walking distance.
Comment from Hotel Management
21 Nov 2024 by Katie Culver Marsh-GM, Hotel Management
Thank you, Rob, for your feedback! We're glad you enjoyed our clean rooms and comfortable beds. It's great to hear the nearby dining options added to your stay. We hope to earn that 5th star on your next visit!
by A verified traveler from Surprise
Posted 14 Sep 2024
Very nice. Great room.
Comment from Hotel Management
21 Oct 2024 by Katie Culver Marsh-GM, Hotel Management
Thank you, Charles! We're delighted to hear you enjoyed your room and had a very nice stay with us at the Hampton Inn & Suites Dickinson. We look forward to welcoming you back on your next visit!
by A verified traveler from Fargo
Posted 8 Sep 2024
I really enjoyed staying at this hotel
Comment from Hotel Management
21 Oct 2024 by Katie Culver Marsh-GM, Hotel Management
Thank you, Kevin! We’re thrilled to hear you enjoyed your stay at the Hampton Inn & Suites Dickinson. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another great experience! Safe travels!
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by Katie Culver Marsh-GM, Hotel Management
Hi Dorothy,I’m really sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and I’d like to understand more about what went wrong so we can make improvements. Please feel free to reach out directly with any details or concerns you had. We hope to have the chance to address these issues and provide a better experience in the future.Best regards,
by A verified traveler
Posted 9 Aug 2024
The help was excellent they were always ready to help you.
Comment from Hotel Management
22 Aug 2024 by Katie Culver Marsh-GM, Hotel Management
Thank you for your kind review, Bernadette! We’re delighted to hear that our team made a positive impact on your stay. If there’s anything specific we can do to earn that fifth star on your next visit, please let us know. We look forward to welcoming you back!
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by Katie Culver Marsh-GM, Hotel Management
Dear Nathan,Thank you for taking the time to provide your feedback. We appreciate your honest rating and would love to know more about how we can improve your experience. Please feel free to share any specific comments or suggestions.We hope to have the opportunity to welcome you back and provide a better experience in the future.
by A verified traveler
Posted 22 Jul 2024
Good experience
Comment from Hotel Management
29 Jul 2024 by Katie Culver Marsh-GM, Hotel Management
Dear Jason,Thank you for your fantastic 5 out of 5 rating! We're thrilled to hear that you had an excellent stay with us.We look forward to welcoming you back soon!
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by Katie Culver Marsh-GM, Hotel Management
Dear Peter,Thank you so much for your perfect 10 out of 10 rating! We're delighted to hear that you had an excellent stay with us.We look forward to welcoming you back for another fantastic experience!
by A verified traveler from Mayfield Heights
Posted 12 Jul 2024
Very clean hotel, great staff, comfortable bed, great breakfast, peaceful night to sleep, and great location!
Comment from Hotel Management
29 Jul 2024 by Katie Culver Marsh-GM, Hotel Management
Dear Michelle,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our clean hotel, great staff, comfortable bed, and delicious breakfast. It's fantastic to know you had a peaceful night's sleep and found our location convenient.We look forward to welcoming you back for another excellent stay!
by A verified traveler
Posted 6 Jul 2024
Entry & bathroom floor sticky!
Comment from Hotel Management
8 Jul 2024 by Katie Culver Marsh-GM, Hotel Management
Dear Linda,Thank you for taking the time to provide feedback on your recent stay with us. I am truly sorry to hear about the issues you encountered with the cleanliness of the entry and bathroom floors. This is not the standard of cleanliness we strive to uphold, and I will address this with our housekeeping team immediately to ensure it does not happen again.On a positive note, I’m glad to hear that you were pleased with our staff and the service provided. We take great pride in delivering excellent customer service, and your kind words will be shared with the team.I hope you will consider giving us another opportunity to provide you with a much improved experience in the future. If there’s anything specific you would like to discuss further, please feel free to contact us directly.
