Ratings based on 290 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024
The property is beautiful with a lot of dining options.
by A verified traveler from Luanda
Posted 27 Jul 2024
by A verified traveler
Posted 26 Jul 2024
Nothing
All was as showed and described
Great place the getaway with that someone special on your live I will come back several times and enjoyed as the very first time.!!!
Comment from Hotel Management
29 Jul 2024 by Resort Management, Hotel Management
Thank you for the comment. We look forward to welcoming you back soon!
by A verified traveler
Posted 20 Jun 2024
Excellent property all around. Plenty of food options. I’d definitely recommend the all inclusive deal. Lots of activities for couples and families. Fantastic staff and customer service all around. The island in itself is gorgeous. It’s about 2 km long with a sand bar at low tide that connects it to a neighboring local island (although crossing over is not allowed). Very walkable and they offer club cars and bikes if you prefer not to walk. Diving center and water sports facilities on premises. Highly recommended.
by A verified traveler from Turner
Posted 24 May 2024
Reception staff was not good the Watters bartenders and house keeper were outstanding specially Mode and Jomon a very special thank you to them they made our trip great!!! And welcomed us like family
Comment from Hotel Management
24 May 2024 by Resort Management, Hotel Management
Dear Brian, Thank you for taking the time to share your feedback with us. We regret that your experience with our reception staff did not meet your expectations. Your feedback is very important to us, and we will address this issue with our team to improve our service for all our guests.We are delighted to hear that Mode and Jomon had such a positive impact on your stay. We will make sure to share your kind words with them; they will be thrilled to know they made your trip great and welcomed you like family.We hope to welcome you back soon for an even better experience!
by A verified traveler from Cheltenham
Posted 8 Apr 2024
Fantastic location and an amazing place. Staff were so friendly and helpful. We really enjoyed our stay. The only reason I dropped one star overall is that I felt the food and drinks were very overpriced considering the good but not excellent quality. We were stunned by the buffet cost considering we are not big eaters.
by A verified traveler
Posted 12 Jan 2024
by A verified traveler
Posted 3 Jan 2024
by A verified traveler
Posted 11 Nov 2023
by A verified traveler
Posted 30 Oct 2023
Amazing week. Incredible facilities and staff. Food was outstanding and the diving was the absolute best! Service from all staff was impeccable. Highly recommend Lux to anyone looking for a relaxing vacation!