Ratings based on 29 Verified Reviews
1.9 Room cleanliness
2.1 Service & staff
1.9 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2019 on Hotels
by A verified traveler
Posted 22 Jan 2019
The property was not very clean. Staff was sleepy and didn’t respond well to our phone calls. No toilet paper. No elevator to take us to the hotel on the third floor. Definitely not worth the money we paid for.
by A verified traveler
Posted 26 Dec 2018 on Orbitz
Why ORBITZ posts this hotel, I have no idea. The room was unhealthy, horrible rotten smell, bathroom was very unclean and drops of bad water dropped from a black hole of the ceiling. No one in our family could use the bathroom. Most of the time we spent outside and tried to leave this Hotel as soon as possible. This Hotel is not habitable and sick
by A verified traveler
Posted 24 Dec 2018
by A verified traveler
My voucher did not work
Posted 19 Dec 2018 on HotelsI've purchased on this hotel one day before my arrival to Kolkata. After my arrival in Kolkata I went to the hotel from Airport. Then I showed them my Hotel Voucher. They said "Your reservation had been cancelled. You can't stay at our hotel or you've to pay now if you want to stay here". What kind of joke is this? I confirmed my room one day before my arrival. If the room had cancelled why don't you notified me? I want my refund, because they did not allow to stay their hotel. I'm eagerly waiting for your feedback.
Comment from Hotel Management
26 Dec 2018 by mark, Hotel Management
Hi....
sorry for your inconvenience cause...
Your Room booking has been cancelled from our side and you will get refund back your money on your account.
Thaks,
by A verified traveler
Posted 16 Dec 2018
VERY BAD HOTEL, OLD BUILDING WITHOUT ANY MSINTENANCE
by A verified traveler
Dirty
Posted 13 Oct 2018 on HotelsDirty
by A verified traveler
Posted 24 Feb 2018 on Hotels
All the facilities are good except the room size and there is no lift as the hotel is on 3rd floor.
Comment from Hotel Management
30 Oct 2018 by mark, Hotel Management
HI,
We have big rooms and lift part will solve very soon.
Looking forward to see u next visit very soon.
Thanx,
mark
by hasan from dhaka
so bad experience
Posted 5 Dec 2017 on Hotelsi never stay here again
by A verified traveler
Horrible experience
Posted 9 Sep 2017 on HotelsWhen to the hotel after confirmed booking, they said there is no room left, when i checked the internet it showed still there were 2 vacant room. And the person who was in the reception is very unprofessional.
and there is no lift , have to walk 3 floors to goto the hotel.