Ratings based on 4 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Dharamshala
Posted 19 Apr 2022 on HotelsOverall the experience is good. We had booked two rooms. We can see the snow-clad mountain as a back ground. Few points, water flow in the bathroom was quite bad. Both the bathrooms had stinking smell. Fresh towels were not supplied next day - till we asked for it.
The price vs the facilities, I will say price is at a higher side.
Comment from Hotel Management
10 May 2022 by Aman, Hotel Management
Dear Guest,
Greetings from Nibaana, Dharamshala!!!
We thank you of your stay with us, its pleasure serving you. We shall appreciate your candid feedback to help us to build on areas where we are doing well and work on those which need to be improved. This will help us to take better care of our guests. We, at Nibaana Resort Dharamshala eagerly look forward to welcoming you again next visit at our resort.
by A verified traveler
Disappointed
Posted 10 Feb 2020 on HotelsThis hotel has issues with heating systems and hot water didn’t work at all. Service was good and hotel manager change room for us 3 times but heating was poor on cold conditions.
Comment from Hotel Management
11 Mar 2020 by Aman D., Hotel Management
Hi Babu,
We apologize for the unpleasant experience you had at our hotel.
If you could share your contact details with us, we
shall escalate it to our team for immediate corrective
actions.
Warm Regards,
Team Nibaana
by A verified traveler
Posted 27 Oct 2019 on Hotels
by A verified traveler
Fascinating trip to Dharmsala
Posted 4 Jun 2019 on HotelsIt was a family vacation with my sons 18 and 21 and my parents. The resort was away from the maddening crowd of Dharmsala . It was a newly opened and hence everything was fresh and new. The rooms had a magnificent view and one could just sit in the balcony listening to the birds and gazing at the snow capped mountains . The staff was very friendly , helpful . The buffet breakfast had a good spread. The resort is vegetarian but the quality and choice was so good that frankly we did not miss the non veg stuff. The staff helped us to plan our daily trips and even helped us to book our paragliding flights from Bir Billing a 2 hour drive from the resort.We will definitely recommend and hope to revisit the place soon.
Comment from Hotel Management
11 Jun 2019 by Nibaana Resort, Hotel Management
Dear Guest,
Thank you for your feedback. We are overwhelmed to receive a detailed review on your stay at our property. We are glad that our efforts have worked positively. We would love to welcome you back soon.
Regards,
