Ratings based on 30 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
My stay at King Castle Hotel was amazing better than what I expected!
by A verified traveler
Posted 3 Nov 2024
Excellent location, very close to Dalai Lama temple, exit to dharamshala road. Fantastic views of valley and mountain both. Food was delicious and owner and staff are very welcoming
by A verified traveler
Posted 28 Oct 2024
Very average hotel
by A verified traveler from Camden Park
Posted 11 Apr 2024
Highly recommend this hotel and will stay again when I’m back in town. Thanks to all the staff 🙏
Comment from Hotel Management
4 May 2024 by Ravi, Hotel Management
Thanks for your valuable review .
by A verified traveler
Posted 8 Mar 2024
Ventilation was not good in our room.
Food was really good.
Staff was also accommodating.
Overall it's not a bad place to book if you get a good room with mountain view from room.
Comment from Hotel Management
15 Mar 2024 by Ravi, Hotel Management
hello, thanks for your feed back ,thanks for praise for our property. actually you booked without balcony room which was centralised with heating system due to winter season. we have 4 category rooms, deluxe category have no balcony which is mention on room description. but rest of rooms ae best best balcony and mountain view.
by A verified traveler
Posted 31 Jan 2024
Good experience the staff was very cooperative will recommend
Comment from Hotel Management
14 Feb 2024 by Ravi, Hotel Management
Dear Guest It was a pleasure having you stay with us at hotel king castle, McLeod Ganj. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.
by A verified traveler
Posted 31 Oct 2023 on Hotels
Comment from Hotel Management
22 Nov 2023 by Ravi, Hotel Management
thanks for your stay with us.
by A verified traveler
Posted 26 Oct 2023
The team was very friendly and helpful. Food and service was good
Comment from Hotel Management
22 Nov 2023 by Ravi, Hotel Management
Thanks for like our service and for staff behave.we are happy to find such kind of loving guest...thanks from management side.
by A verified traveler
worst possible experience with Hotels.com
Posted 30 May 2022 on HotelsAbsolutely terrible place to book your stay. the pics added by hotels.com is NOT what you get in reality. On top of it hotels.com was not helpful at all in helping to resolve the matter . this is the last time i will be using their services. they have overcharged me for the room as well as we enquired with the hotel when we reached there and the room was available much cheaper than what we got from hotels.com. and they advertise it as the best deals available which is literally fraud !
by A verified traveler
Posted 4 May 2022
Good view