Ratings based on 28 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
Had dinner over there. Bangla foods was yummy. Must try Beef Items here.
by A verified traveler
Posted 12 Dec 2024
If you need to stay near the airport I have no problem recommending this hotel. The rooms are spacious and well-appointed.
Comment from Hotel Management
14 Dec 2024 by White Palace Hotel Team , Hotel Management
Dear Guest, Thank you for your kind words and recommendation! We're delighted you enjoyed our spacious, well-appointed rooms and convenient location near the airport. We hope to welcome you back soon! Best regards, White Palace Hotel Team
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
21 Nov 2024 by White Palace Hotel Team , Hotel Management
Dear Guest, Thank you for your feedback. We're sorry to hear your experience didn't meet expectations. Please share more details so we can address your concerns and improve your future visits. Best regards, White Palace Hotel Team
by A verified traveler
Posted 30 Sep 2024
Front desk stuff was very rude and unprofessional, he didn’t even know what he was doing. Service is very underwhelming. It’s not worth it to stay on that hotel. Overpriced. And they gave me wrong room and they didn’t even fix that. I want my money back. Thank you
Comment from Hotel Management
30 Sep 2024 by White Palace Hotel Team, Hotel Management
Dear Valued,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. This is not the level of service we aim to provide, and we are addressing your concerns with our team. Please reach out to us directly so we can resolve this matter and discuss the refund.Warm regards, White Palace Hotel Team
by A verified traveler
Posted 11 Jun 2024
This hotel blends comfort, hygiene, and gastronomic pleasure with a personalized touch that sets it apart. The quality of the food more than compensated for it. The chicken curry was simply outstanding, and these dishes left me eagerly looking forward to each meal. I would enthusiastically recommend it to anyone seeking a place that feels like a home away from home.
Comment from Hotel Management
12 Jun 2024 by White Palace Hotel Team, Hotel Management
Dear Valued Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed the comfort, cleanliness, and culinary delights at White Palace Hotel. It's great to know the chicken curry was a highlight for you. We aim to create a home away from home for our guests, and your enthusiastic recommendation means the world to us. We look forward to welcoming you back soon!Best regards, White Palace Hotel Team
by A verified traveler
Posted 9 Jun 2024
I stayed at White Palace Hotel during my layover since I arrived very late, and it’s ideal for a transit stay. It's incredibly convenient for the airport. The hotel is lovely, with very comfortable, quiet rooms, and the staff are friendly, food was delicoius & reasonable.
Comment from Hotel Management
10 Jun 2024 by White Palace Hotel Team, Hotel Management
Dear Valued Guest,Thank you for your kind review! We’re delighted to hear you enjoyed your stay and found our location convenient. It's great to know you appreciated our comfortable rooms, friendly staff, and delicious food. We look forward to welcoming you back on your next visit!Best regards,White Palace Hotel Team
by A verified traveler
Posted 19 Mar 2024
The White Palace Hotel is great for a weekend escape. I had a fantastic time there. The staff was always helpful when I needed anything. I believe it's a wonderful place for anyone to stay!
by A verified traveler
Posted 20 Feb 2024
Great value for money.
Very good food , professional staff, awesome service. Very kind and helpful person. Housekeeping is very professional & cordial, All found ok!
Comment from Hotel Management
29 Feb 2024 by White Palace Hotel Team, Hotel Management
Dear Valued Guest,Thank you for choosing White Palace Hotel! We're thrilled to hear you enjoyed our great value, delicious food, and professional service. Our team takes pride in providing a memorable experience. We appreciate your kind words and hope to welcome you back soon!Best Regards,White Palace Hotel Team
by A verified traveler
Posted 19 Feb 2024
Awesome experience especially on food
I'm really happy with the service and the food was delicious. They have fresh food, a nice atmosphere, and lots of different dishes to choose from, like local food, Western dishes, and Asian cuisine.
Comment from Hotel Management
29 Feb 2024 by White Palace Hotel Team, Hotel Management
Dear Valued Guest,Thank you for sharing your wonderful feedback! We're thrilled to hear that you had an awesome experience with us, particularly enjoying our delicious food and attentive service. We take pride in offering a diverse selection of fresh dishes to cater to every taste bud. Looking forward to welcoming you back soon!Best regards,White Palace Hotel Team
by A verified traveler
Posted 8 Feb 2024
Overall good to stay. Mosquitos bothered me. It needs to take care of!
Comment from Hotel Management
14 Feb 2024 by White Palace Hotel Team, Hotel Management
Dear valued Guest,Thank you for your feedback! We're glad to hear you had a good stay overall. We apologize for any inconvenience caused by mosquitos and will address this issue promptly. We hope to welcome you back soon!Best regardsWhite Palace Hotel Team
