Ratings based on 45 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2019
Location is excellent. Staff very helpful and available at all times to help in any way possible. Wonderful people who are there to make a customer as comfortable as possible. Restaurant wasn't that great and I didn't like the choice of food. The location is very good so there are plenty of options nearby
by A verified traveler from Alice Springs
Pleasant Stay and Hotel Location Fantastic
Posted 9 Aug 2019 on HotelsLocation was very convenient to all shops and near to Gulshan. Hotel is well maintained and room 601 was of a good size. All staff was very polite and friendly.
by A verified traveler from Alice Springs
Great location and friendly staff
Posted 3 Aug 2019 on HotelsThe hotel's location is great and near to all shops where you can see and experience what the locals do.
Comment from Hotel Management
5 Aug 2019 by kabir, Hotel Management
Dear Sir,
We are very delighted to have you at Innotel Luxury Business Hotel. Firstly please allow us to extend our deepest gratitude for this wonderful review, words cannot express enough how happy we are to be able to meet your expectation. We are very happy to know you have loved our Hotel. Our staff rating is one of the highest in the city. We are happy to see we were all able to leave a great impression on you by providing you timely and attentive service.
Team
Innotel
by A verified traveler from Alice Springs
Great Hotel with Friendly Staff & Convenient Locat
Posted 3 Aug 2019 on HotelsRoom was still new and location was within the city centre. It was very convenient. Staff was very polite and helpful.
Great atmosphere and will return to hotel again.
Comment from Hotel Management
5 Aug 2019 by Kabir, Hotel Management
Dear Sir,
We are very delighted to have you at Innotel Luxury Business Hotel. Firstly please allow us to extend our deepest gratitude for this wonderful review, words cannot express enough how happy we are to be able to meet your expectation. We are very happy to know you have loved our Hotel. Our staff rating is one of the highest in the city. We are happy to see we were all able to leave a great impression on you by providing you timely and attentive service.
Team
Innotel
by A verified traveler
Posted 20 Jul 2019 on Hotels
excellent location good for business stayInno
Comment from Hotel Management
27 Jul 2019 by Kabir, Hotel Management
Dear Sir,
Thank you for allowing us to have you at Innotel Luxury Business Hotel. It means a lot to us to see your wonderful review, thank you for taking the time to share your generous feedback with us. It is reviews like this that makes everything we do worth it. Our staffs will be very pleased and highly inspired to be so much more for our guests.
Our prospective guests will get so much confidence to book with us after reading your review. We cannot wait to see you again at Innotel Luxury Business Hotel. May the good times and good fortunes be with you always.
To your prosperity, health & happiness,
Team Innotel
by A verified traveler
Posted 11 Feb 2019 on Orbitz
Excellent hotel...one of the best values in Dhaka. Staff was very helpful and courterious. service was great. location is great.
Comment from Hotel Management
6 Apr 2019 by Team Innotel, Hotel Management
It is so great to have you with us. We are delighted to know we have been able to meet your expectation in all areas of our service. Thank you for taking the time to send us this generous review
by A verified traveler from Sarasota Florida
Posted 9 Feb 2019 on Orbitz
It was one of the best hotels I've stayed in Dhaka for the price. A great value.
Comment from Hotel Management
6 Apr 2019 by Team Innotel, Hotel Management
It is so great to have you with us. We are delighted to know we have been able to meet your expectation in all areas of our service. Thank you for taking the time to send us this generous review
by A verified traveler
Annoying
Posted 1 Jan 2019 on HotelsThey don’t tell you ahead of time that they charge to print out boarding passes
Comment from Hotel Management
27 Jan 2019 by Reservation Team, Hotel Management
Thank you very much for your valuable comments. you claim that we were charged your boarding passes print out, but we didn't charged for that. you were total print out around 28 pages. For that reason we charged for 24 of pages.
by A verified traveler
Annoying
Posted 1 Jan 2019 on HotelsThey charge to print out boarding passes but don’t tell you there is a printing charge until afterwards. They call and wake you up to ask about laundry daily. They need to just put a charge menu and laundry request reminder in the rooms instead of annoying guests
Comment from Hotel Management
24 Jan 2019 by Reservation Team, Hotel Management
Thank you very much for your valuable comments. we are extremely sorry about wake you up and asking regarding daily laundry. Next time we are take care this issue very carefully and sincerely.
Recommended
for Everyoneby A verified traveler from North Carolina
Non-smoking business hotel
Posted 26 Feb 2018
Pros: The entire hotel is NON-SMOKING!
Cons: The carpet in my room appeared to be decades old, and was badly stained.
When booking an airline through Expedia, one routinely receives the airline's PNR locator (aka confirmation code). I was disappointed not to receive from Expedia a similar confirmation that the hotel actually held a reservation for me. My attempts to reach the hotel by e-mail failed, but the messaging service on Expedia's Web site did reach them, and they did confirm.
Comment from Hotel Management
28 Feb 2018 by Rezaul, Hotel Management
Thank you
