Ratings based on 20 Verified Reviews
4.3 Room cleanliness
3.6 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Staff members were most impressed, professional and courteous. I am beyond excited for the service they provided. Each and everyone was always ready to help and support. I hope this will be my next home…thank you for your service
Comment from Hotel Management
31 Oct 2024 by Rezaul karim , Hotel Management
Thank you
by A verified traveler
Posted 28 Oct 2024
There was no handwash in the bathroom. I booked and paid for a transfer directly with the hotel, the lady on reception did not even return my change. Asked at reception for a bottle of water, they said they'd send it to the room. I had to call a further 3 times to chase the water & finally it arrived 2 hours later. Absolutely disappointing service from this hotel.
by A verified traveler
Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Rezauk karim, Hotel Management
Thank you
by A verified traveler
Posted 25 Jun 2024
It’s okay to stay but need to improve front desk service
Comment from Hotel Management
19 Aug 2024 by Rezauk karim, Hotel Management
Thank you
by A verified traveler
Posted 7 Jun 2024 on Hotels
Comment from Hotel Management
7 Jun 2024 by Rezaul Karim , Hotel Management
Thank you
by A verified traveler
Budget hotel at Dhaka with outstanding service.
Posted 1 Mar 2024 on HotelsIt was my first time stayed in that hotel. Location in close to everything on Gulshan and Bonani, ride to Airport is 30 to 45 minutes depends on traffic. Service was five stars and every person who work there whom I have some kind of interaction was outstanding.
Comment from Hotel Management
4 Mar 2024 by Rezauk karim, Hotel Management
Thank you
by A verified traveler
Posted 13 Jan 2024 on Hotels
Comment from Hotel Management
15 Jan 2024 by Rezaul Karim, Hotel Management
Thank you
by A verified traveler
Posted 19 Oct 2023
One of the most important things to me when I stay at a hotel is the staff. Each staff member who I interacted with was so kind, polite, respectful, and personable. I stayed for over a week in the hotel, and each day felt like I was with people I had known all my life. I absolutely loved visiting with the staff, and I truly miss them very much after leaving the country. Regarding the hotel, it was very nice, comfortable, and in the perfect location. I enjoyed going for short walks, and whenever I went site seeing, the staff were wonderful with providing suggestions and recommendations. The restaurant was fantastic! The traditional foods were so delicious, and the service was the best. The only issue I had was the bathroom in my room. It had a musty scent to it, like there had been a past leak. I did not complain about it because it was a minor issue, and it did not affect the actual room in any way. All other aspects of the hotel were absolutely amazing, and I would recommend Hotel Omni Residency to anyone looking for a wonderful hotel, an amazing staff, and delicious meal options. This is why I am giving a 5 star rating, because my overall experience was wonderful. To all the management and staff of Hotel Omni Residency, thank you so much for taking such good care of me!
Comment from Hotel Management
21 Oct 2023 by Rezaul Karim, Hotel Management
Thank you
by A verified traveler
Posted 2 Jun 2023 on Hotels
Comment from Hotel Management
4 Jun 2023 by Rezaul Karim, Hotel Management
Thank you
by A verified traveler
Posted 9 Apr 2023 on Hotels
Comment from Hotel Management
13 Apr 2023 by Rezaul Karim, Hotel Management
Thank you
