Ratings based on 20 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Avoid this hotel!
Posted 11 Mar 2023 on HotelsAvoid this property at cost. The hotel is the least clean, front office staff and room service are awful - avoid! Avoid.
I booked a 4 bed appointment for 6 guests. When arrived the front office management allocated me a 3 bed room appartment, 4th room is store room for the hotel. The 4th room was constantly being used by the hotel and staff sleep over.
by A verified traveler
I enjoyed my stay every bit
Posted 19 Mar 2019 on HotelsI have done many business travels all over the world and domestically in the USA in my work life so far. I stayed in from 3-star to 5-star hotels. Keep in mind it is not a 5-star or 4-star hotel. But I never felt so comfortable and cared for in any hotel, anywhere, what I felt staying here. The service was above and beyond expectation. Their hospitality was beyond imagination. Every single employee was so caring and courteous. I felt safe and secured. The facility was quite clean. Bed was comfortable. I found a place where I'll stay every time I go to Dhaka, Bangladesh in the future.
Comment from Hotel Management
21 Mar 2019 by Jannat, Hotel Management
Thank you so much your amazing review.we will love to see you again.
by A verified traveler
Hotel has been shut down!
Posted 29 Jul 2018 on HotelsCalled the hotel and was told it had been closed down by government. Later heard it had been closed for weeks. They offered an alternative but we turned this down. Not what you want when trying to check in at 23:00! Still not refund from hotel or hotel.com
Comment from Hotel Management
21 Jan 2019 by Gazi Rabbani, Hotel Management
Hi Sir,
We are truly sorry for the trouble that you had to go thru for us. Most of the hotel has been shut down by the local government because of political issues. We have re-opened our hotel again and we would like to refund the money that has been deducted from hotel.com.
We would request you to kindly accept our deepest apologies and would highly appreciate if you give us another opportunity to serve you.
Whenever you visit Dhaka again, our team would be happy to serve you with our hospitality.
Thanking you
Team Anchorage
by A verified traveler
hotel closed by local police
Posted 30 Jun 2018I had confirmation for airport arrival transfer from this property. Didn’t show up to pick me up. Looked all over arrival section, no one there. Tried phoning various times but no luck. Their main number had recorder that the number was not a good working number. Their fax number only rang and rang, no one pickup. The other number I had was the mobile for the Reservation/Front Desk Manager, that one just ranged and no answer.
Finally decided to take taxi to hotel, when I arrived, the place was all dark & completely closed. There was a security man that advised the hotel had been closed down by local authorities!
Comment from Hotel Management
21 Jan 2019 by Gazi Rabbani, Hotel Management
Hi Sir,
Sorry for all the trouble that you had to go thru and we deeply apologise. Most of the hotels in residential area has been shut down by the government because of some political issues. Now the problems has been resolved and we have re-opened our hotel again.
We would expect you to visit our hotel whenever you are in Dhaka again and give us the opportunity to serve you with our hospitality.
Please accept our deepest apologies.
Thanking you
Team Anchorage
by John from USA
Not Again
Posted 28 Aug 2017 on HotelsService fair, Room fair to poor. Cold shower. Breakfast poor, Neighborhood scary.
Comment from Hotel Management
12 Feb 2019 by Gazi Rabbani, Hotel Management
Dear Sir,
We have a new management and improved service. We deeply apologise for the inconvenience and we would like to invite you again to our hotel when you visit Dhaka again. We would be grateful if you give us the opportunity to serve you with our hospitality.
Thanking you
Team Anchorage
Recommended
for Everyoneby A verified traveler
Nice Small Hotel
Posted 22 Aug 2017The hotel is in the better neighborhood near the DAC airport area, the hotel is well managed & furnished. Got a whole floor for myself so space & privacy was at best.
Comment from Hotel Management
12 Feb 2019 by Gazi Rabbani, Hotel Management
Dear Sir,
Thank you for your feedback, we hope to see you soon again.
Thanking you
Team Anchorage
by Md
Friendly staff, clean, good location
Posted 12 May 2017 on HotelsStaffs were cordial, well located & budget price... happy stay.
Recommended
for Everyoneby A verified traveler from Kolkata, India
Nice and clean hotel
Posted 14 Mar 2017Very conveniently located close to the airport. Clean and very helpful staff. Good value for money.
by quek
Comfortable hotel
Posted 9 Mar 2017 on HotelsThe stay is comfortable, the staffs are polite, safe place with a guard on duty, food is good and clean at the restaurant top level compare to outside
by Subhasish
Okay hotel , location was difficult
Posted 5 Jan 2017 on HotelsHotel was okay with a good common space for dining & seating . Location was a problem as it was difficult to locate .
