Ratings based on 44 Verified Reviews

4.4 out of 5
78% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Sep 2024
!
5 out of 5
by A verified traveler

Posted 25 Aug 2024
Beautiful villa lovely staff would definitely stay again
5 out of 5
by A verified traveler

Posted 7 Jan 2020
Very clean and we have very pleasant experience staying at this Villa. I would stay here again in the future.
Comment from Hotel Management
15 Jan 2020 by Alit Putra, Hotel Management
Dear Lovely Guest Thank you for your stay with us at Bali Cosy Villa and for taking your valuable time to write your review. On behalf of the entire staffs, we loved having you here staying with us and managed to deliver a great service to you . I am personally delighted that we were able to meet your expectations from all aspects from the villa facilities, food and staff performance. Once again, we highly appreciate your beautiful review and we look forward for your next coming at Bali Cosy villa in near future . Best regards Alit Putra Villa Coordinator
4 out of 5
by A verified traveler

Posted 24 Aug 2019 on Wotif
Comment from Hotel Management
28 Aug 2019 by Bali Cosy Villa, Hotel Management
Thank you very much for your feedback.
1 out of 5
by A verified traveler

Posted 11 Jun 2019
I love the hotel overall, but I feel as though I was scammed by Expedia, who charge me an additional cost for breakfast, when breakfast is included (free) as a part of staying at the hotel. Also, please do not be fooled by the hotel Positive reviews, they offered me Floating breakfast to do a review after my first night. Which I did, for a review, but later on in the night, I was bitten up by Mosquitoes. Or Bed bugs. I can’t say for sure.
Comment from Hotel Management
23 Jun 2019 by Alit Putra - Villa Coordinator, Hotel Management
Dear Our Valuable guest, Om Swastiastu, Warmest Greetings from Bali Cosy Villa Thank you for your time to write on Expedia. We do apologize for the inconvenience causes during your stay, let me express our gratitude for your comments, regarding our team who ask for review actually we always said "if you don't mind you can help us to make a review during your experience stay here" we never push the guest, and regarding the floating breakfast we gave it free is cause that's our service that we can do for our guest, we always keep giving better and better services to all our valued guests and we are really appreciate for your comment and when we have to improve about issue and will forward your concern also to all the team. I hope this could encourage our villa to give a better service to meet the high standard and guest expectation. Any chance to welcome you again in near future. Wish you a great day. Best Regards
2 out of 5
by A verified traveler

Posted 24 May 2019
they entered into the villa without my permission to serve the breakfast. i did not reply to telephone as I was not ready for the breakfast and they quietly entered into the villa by unlocking the main gate with the duplicate key without any knock or warning. its highly unprofessional of them. I will never stay and would never recommend this villa. for me its not a small matter. its breach of privacy.
Comment from Hotel Management
25 May 2019 by Alit Putra (Villa Coordinator), Hotel Management
Dear Valuable, Warmest Greeting from Bali Cosy Villa. Thank you for your time to write a review on Expedia. On Behalf of the entire Staffs, we loved having you here staying with us and managed to deliver a great service to you and happy to welcoming you with our fresh welcome drink and our facilities like Jacuzzi and private pool. We do apologize for the inconvenience causes during your stay regarding about the breakfast service actually we trying to do our best for the service, as guest already choose the time for breakfast one day before so we want to served the breakfast on time, we already trying to call guest villa many times and no one answer it, we think that the guest not in the room but at pool area that is why nobody answer the phone, we just worry that the food will not warm anymore, so we come to your villa but we knocking the doors but nobody answer, so we open the gate by our key in slowly and we do greeting "Om swastyastu, breakfast ready", still nobody answer so we just setup the breakfast in your villa. Regarding the breakfast served we will improve our service and more concern give the better service to the guest. Any chance to welcoming you again in near future wish you have a great day. Best Regard,
5 out of 5
by A verified traveler

Posted 15 Feb 2019
Clean and nice hotel, staff helpful and friendly. Romantic and beautiful decoration
Comment from Hotel Management
28 Feb 2019 by Alit Putra (Villa Coordinator), Hotel Management
Dear Mr/s. NiLoh, Warm Greeting From Bali Cosy Villa. Thank you for your valuable time to write a review on Expedia We are really appreciate for your comment regarding about our villa and we could improve our service to be better and better again to make the high standard and guest expectation to our valued guests . Any change to welcoming you again in near future wish you a great day. Kind Regards,
5 out of 5
by A verified traveler

Posted 15 Feb 2019
Comment from Hotel Management
7 Apr 2019 by Bali Cosy Villa, Hotel Management
Thank you very mcuh for your perfect score.
5 out of 5
by A verified traveler

Posted 9 Nov 2018
Comment from Hotel Management
13 Nov 2018 by Sunarta / Villa manager, Hotel Management
Om Swastiastu Dear our valuable guest, Thank you for your stay with us at Bali Cosy Villa and for taking your valuable time to write your review. On behalf of the entire staffs, we loved having you here staying with us and managed to deliver a great service to you . I am personally delighted that we were able to meet your expectations from all aspects from we highly appreciate your beautiful review and we look forward for your next coming at Bali Cosy villa in near future . Best regards Sunarta villa manager
4 out of 5
by A verified traveler

Posted 17 Oct 2018 on Hotels
Comment from Hotel Management
18 Oct 2018 by Sunarta/ Villa Manager, Hotel Management
Dear Mr. John , Thank you for your stay with us at Bali Cosy Villa and for taking your valuable time to write your review. On behalf of the entire staffs, we loved having you here staying with us and managed to deliver a great service to you . I am personally delighted that we were able to meet your expectations from all aspects from the villa facilities, food and staff performance. Once again, we highly appreciate your beautiful review and we look forward for your next coming at Bali Cosy villa in near future . Best regards Sunarta villa manager
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