Ratings based on 648 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 24 Sep 2024
by A verified traveler
Posted 22 Sep 2024
Amazing property vert clean facility close to anything you need beautiful dock And amazing staff. Will definitely be a place i return to
Comment from Hotel Management
23 Sep 2024 by Front Desk, Hotel Management
Thank you so much! We're thrilled you enjoyed our clean facilities, beautiful dock, and found our staff amazing. We look forward to welcoming you back soon!
by A verified traveler
Posted 22 Sep 2024
Great location by the bay not a far walk to the beach. Close to restaurants and nightlife. Very very dog friendly area. Would highly recommend if you like to travel with your fur babies!
Comment from Hotel Management
22 Sep 2024 by Front Desk, Hotel Management
Thank you so much for your wonderful review! We're happy to hear that you enjoyed our location on the bay, and found it convenient for walking to the beach and local spots. We're especially glad that you and your furry friends felt welcome. Your recommendation means a lot to us, and we look forward to hosting you again soon!
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Front Desk, Hotel Management
Thank you for the wonderful 5-star review! We're delighted to hear that you had a great experience with us. Your positive feedback is greatly appreciated, and we hope to welcome you back again soon!
by A verified traveler
Posted 16 Sep 2024
The property and area outside by the bay are nice and peaceful. The rooms could use some updates though. The bathroom tub was dirty and felt like we were going to drop through it. The room itself was not very clean, I had to clean a bit when we checked in because there was sand on the dresser and tile floor, and the tv screem was smeared with something. We had a nice stay but would look elsewhere next time.
Comment from Hotel Management
20 Sep 2024 by Front Desk, Hotel Management
Thank you for sharing your feedback. We are delighted to hear that you enjoyed the property and the peaceful bay area. However, we sincerely apologize for the issues you encountered in your room. Cleanliness is a top priority for us, and we regret that we did not meet your expectations during your stay.We appreciate your comments about the room needing updates and the condition of the bathroom tub. Your observations have been noted. The resort will be fully renovated in the near future, please consider giving us another chance to provide you with an improved experience!
by A verified traveler
Posted 16 Sep 2024
The staff was very pleasant and very helpful with restaurant suggestions and town highlights. It was very convenient to be able to walk out back and rent paddleboards/kayaks.
Comment from Hotel Management
16 Sep 2024 by Front Desk, Hotel Management
Thank you for your kind words! We're glad our staff could assist with restaurant suggestions and town highlights. It's great to hear you enjoyed the convenience of renting paddleboards and kayaks right out back. We hope to welcome you back soon!
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Becky, Hotel Management
Thank you Tuan for your feedback, and for giving us a 4 out of 5 rating! We are thrilled that you had a positive experience. If you have any specific suggestions or areas where you think we could improve, we would love to hear them. Your input helps us to continuously enhance our service. We hope to welcome you back soon and aim to make your next visit even better!
by A verified traveler
Posted 9 Sep 2024
We like everything about this property. Staff is especially friendly.
Comment from Hotel Management
9 Sep 2024 by Front Desk, Hotel Management
Thank you for the 5-star review! We’re thrilled to hear that you enjoyed everything about our property and that our friendly staff made your stay even better. We truly appreciate your kind words and look forward to welcoming you back soon!
by A verified traveler
Posted 8 Sep 2024
I liked being on the bay, the opportunity to kayak, the sunset, the pier
Comment from Hotel Management
9 Sep 2024 by Front Desk, Hotel Management
Thank you for your 5-star review! We're delighted to hear you enjoyed our bayfront location, kayaking opportunities, and the beautiful sunset by the pier. It’s great to know these features made your stay memorable. We hope to welcome you back for more stunning views and adventures soon!
