Ratings based on 2 Verified Reviews
2.5 Room cleanliness
2.0 Service & staff
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2022
Unprofessional behavior from manager who cancled our booking at the last moment sighting a heavy rish and nonreceipt of confirmation email from expedia. Later he made a saperate deal asking me to cancel expedia booking and book it directly.
by A verified traveler
Posted 5 Oct 2022
Fraud property i have booked got confirmation, once I reached there place they are simply said, that cancelled all online bookings.
Worst customer service,
Please don't book this resort
Comment from Hotel Management
5 Oct 2022 by Anil Nair, Hotel Management
Thank you for the interest in Wolkenburg. We sincerely apologise for the inconvenience caused due to this booking. We serve well all the customer's booking received by us, unfortunately, we did not receive your booking, hence we could not. Our technical team has worked on the points raised by you, which are now solved successfully. We will be more than happy to serve you if we get an opportunity. Thank you !!!..
