Ratings based on 35 Verified Reviews

3.7 out of 5
71% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Jun 2024
Beautiful view!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Apr 2021 on Hotels
4 out of 5
by A verified traveler

Posted 17 Jan 2020 on Hotels
Very nice, great location- feels very secluded even though town is not far. Food made me sick.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Apr 2019 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 27 Jan 2018
Good Customer Service and excellent location.Nice Stay amongst the tea gardens
Comment from Hotel Management
30 Jan 2018 by Sinu, Hotel Management
Dear Sir/Madam, Thank you for your valuable feedback. We look forward for your next visit
2 out of 5
by A verified traveler from Australia

Disappointing. Old and not maintained

Posted 11 Nov 2015
Pros: Unique location. Breathtaking views. Your rickshaw driver Martin gave us two wonderful days of sightseeing
Cons: See above
Location: See above
No alcohol for a resort puzzling. Bistro catering for local needs. Menu.in room with 10 pages including western foods but will only serve to the room - no table to eat of. Did agree to serve szechuan chicken in bistro which turned out to be a bowl of chilli rice. No point having such a menu if your kitchen staff don't know how to prepare the dishes. Bistro often crowded, no seats available lots of kids running around. Rooms very large but tired and worn. Road into resort the worst I've traveled on. Whose responsible for its maintenance? If you don't wish to cater for overseas/western visitors maybe your website should say so
3 out of 5
Recommended
for Everyone
by A verified traveler

A pleasant stay at Munnar :)

Posted 7 Apr 2015
Cons: - food selection - wifi in rooms - should be more value for money. Overall cost is high. - game room is rudimentary - no swimming pool
- clean rooms - friendly staff - beautifully planned resort. - rooms have nice view
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall great hotel

Posted 11 Jan 2015
This hotel was good overall- astounding view, and the facilities are quite nice on the whole. The staff were nice, though one gave me the wrong information about the local buses. Similarly, the rooms were quite beautiful, though one morning I didn't have hot water. Despite these small inconveniences though, I thought it was a lovely place and would recommend it to others.
4 out of 5
by Salil from london

excellent location n superb service

Posted 6 Dec 2014 on Hotels
Excellent location and superb serservice. It's a bit off road and the approach road isn't that great but once you are in the property you forget everything. It's right in the middle of tea plantation ... Green is the colour all around. There is a lil tree house to have a casual drink as well which we loved.
4 out of 5
by Gagan from New Delhi

nothing beats the view

Posted 17 Aug 2014 on Hotels
Hotel is nice but, it is unbeatable with breathtaking view that it offers. Try to stay on the fifth floor. Few pointers : 1. There are no shops nearby but thats ok. 2. Room service on a-la-carte needs to improve. Hotel doesn't serve a-la-carte after 7ish. 3. Dinner is only buffet however, you can request hotel to serve dishes in buffet on a-la-carte basis in your room. Prices are very reasonable.
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