Ratings based on 32 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
5.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Author, Hotel Management
Dear Guest,
Thank you for your feedback. Your rating of 6 out of 10 indicates that there's room for improvement. We apologize for any inconvenience caused by the areas mentioned in your review. Please rest assured we'll take necessary measures for improvement.
Best Regards,
Amberdale Munnar,
General Manager
by A verified traveler
Posted 28 Dec 2024
Excellent views . Very quiet away from activities. Only good if you want to stay at a resort with limit r activities. Beautiful views.
Prefer to stay in the valley.
Comment from Hotel Management
30 Dec 2024 by Author, Hotel Management
Dear Guest,
We're glad our stunning views left a positive impression on you. We acknowledge your preference for a busier environment and will work to enhance our activity offerings.
Best Regards,
Hotel General Manager, Amberdale Munnar
by A verified traveler
Posted 4 Dec 2024
The location is so good
Comment from Hotel Management
6 Dec 2024 by Author, Hotel Management
Dear Guest,
We're delighted to hear you appreciated our prime location!
Best Regards,
Hotel General Manager,
Amberdale Munnar
by A verified traveler
Posted 30 Nov 2024
the location was excellent but dining options were limited and they are only open certain times and meals were very average.
Comment from Hotel Management
3 Dec 2024 by Author, Hotel Management
Dear Guest,
Thank you for your feedback. We acknowledge of our limited dining options and timings, as well our average meals. We are working diligently to enhance these aspects for a better guest experience.
Best Regards,
Hotel General Manager,
Amberdale Munnar
by A verified traveler
Posted 24 Oct 2024
We recently enjoyed a two-day stay at Amberdale Hotel, and it was fantastic. The hotel offers several experiences for guests, including a morning short trek, a hike to a tea estate, and a visit to a nearby waterfall. We also loved the tea tasting, evening snacks, and the cozy night bonfire.
Situated on a hilltop, our valley view room was breathtaking, showcasing beautiful tea plantations. The room was cool, cozy, and luxurious, with excellent amenities and a lovely walk-out balcony. The hotel also features a recreation area perfect for hanging out with friends.
Additionally, the food was delicious, and the spa services were a nice touch (couldn't experience though). Overall, we had a wonderful stay, making it a great choice for everyone, especially couples. Highly recommend!
Comment from Hotel Management
26 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for taking the time to post such a fabulous review of your stay at Amberdale Hotel.
We are thrilled that you enjoyed the array of experiences we offer our guests and that your adventures to the tea estate and local waterfall made your stay even more memorable. We're delighted to hear that you appreciated the tea tasting, evening snacks, and our popular night bonfire.
It's wonderful to know that your valley view room provided a breathtaking and luxurious retreat after your activities. We understand the importance of a comfortable and well-appointed room matched with exceptional amenities, as such your feedback is extremely valuable to us.
We are glad to read you enjoyed our scrumptious spread at the hotel. It hurts a bit, however, to know that you missed trying our spa services. We would definitely look forward to serving you in the future and we ensure your experience there would be as enjoyable as the other elements of your stay.
We appreciate your high recommendation and look forward to welcoming you back, especially to try out our spa services.
Best Regards,
Hotel General Manager,
Amberdale Munnar
by A verified traveler
Posted 11 Oct 2024
Very nice hotel that offers all day activities included with your stay
Comment from Hotel Management
27 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you so much for your wonderful review! We are delighted to know that you enjoyed your recent stay with us at Amberdale Munnar.
It's heartening to read your kind words about our all day activities. We take pride in offering a diverse range of activities designed to accommodate the various interests of our guests, and to hear that they have contributed to making your stay memorable, truly encourages us to continue doing what we do.
Our team works tirelessly to exceed our guest's expectations and your feedback is a testament to their hard work and dedication.
We look forward to welcoming you back again.
Best Regards,
Hotel General Manager,
Amberdale Munnar
by A verified traveler
Posted 17 Sep 2024 on Hotels
Comment from Hotel Management
20 Sep 2024 by Author, Hotel Management
Dear Guest,
We are all absolutely delighted to read your recent review and to receive such a high rating exceeding our scale.
Moreover, we take all your feedback onboard as it serves to strengthen us. Undoubtedly, we are committed to continually improving our services and enhancing our guest experience. We will definitely share your comments with our team to encourage them to persist their dedication to their jobs and to assure them that their efforts to deliver high quality service are not only noticed, but highly appreciated by our valued guests like yourself.
We hope, quite keenly, that we get the pleasure of serving you again on your next visit to the locale. Again, thank you very much for your outstanding review and for choosing us as your hotel destination.
Best Regards,
Hotel General Manager,
Amberdale Munnar
by A verified traveler from Fremont
Posted 1 May 2024
by A verified traveler
Posted 10 Apr 2024 on Hotels
by A verified traveler
Posted 25 Mar 2024
