Ratings based on 894 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jan 2025
Would be great if in-room coffee maker takes K-cups.
Comment from Hotel Management
14 Jan 2025 by Sharon, Hotel Management
Thank you for your feedback. I will share your suggestion with our leadership team.
by A verified traveler
Posted 14 Jan 2025
Love that my room was ready when I arrived,
At 7:30 am
Comment from Hotel Management
14 Jan 2025 by General Manager, Hotel Management
Dear Jorge,Thank you for your kind review. We were happy to accommodate your early arrival, and we look forward to hosting you again at The Henry, Autograph Collection.John LerchenGeneral Manager
by A verified traveler
Posted 13 Jan 2025
Delightful and top notch in all respects SAVE ONE! I stayed in a suite...Room 216....great location. I am 77 and very careful when I take showers. Despite this, when I elected unwisely to shower in the large shower only stall, and despite my care, the floor surface was so slick I still lost my footing and took a fall. Could have easily been seriously injured or even cracked my head and died but managed to touch the walls on way to the floor just enough to slow things and avert disaster. THERE WERE NO GUARD RAILS IN THE VERY LARGE STAND ALONE SHOWER. THIS DESPITE, guard rails in the smaller tub that had a shower head. This needs IMMEDIATE ATTENTION IN 216 AND ANY OTHER SIMILARLY OUTFITTED SUITES. I mentioned it to 3 staff people at the desk when downstairs after it happened. Your attys would surely faint if they were aware. Aside from that harrowing incident thoroughly enjoyed The Henry.....George Williams
Comment from Hotel Management
13 Jan 2025 by Sharon, Hotel Management
Thank you so much for your feedback regarding the grab bars. I have alerted our engineering team regarding this issue. I'm glad you enjoyed your stay. Please come back and see us again.
by A verified traveler
Posted 13 Jan 2025
Love love love!! Great place.
Comment from Hotel Management
13 Jan 2025 by Sharon, Hotel Management
I'm so glad you enjoyed your stay. Please come back and visit us again.
by A verified traveler
Posted 2 Jan 2025
Everything was superp. From the staff to the facility. Only thing I would like to add is the gym area needs to be brighter. Whoever designed the lightning there apparently doesn’t wokout themselves :)
Comment from Hotel Management
3 Jan 2025 by General Manager, Hotel Management
Dear Dean,Thank you for your perfect rating! It was such a pleasure to welcome you to The Henry, Autograph Collection. Our team will be thrilled to know they played a pivotal role in your experience with us, and overall, we're glad you had a fantastic time. Your suggestion about the lighting in the gym is greatly appreciated and will be shared with our team for further consideration, as we are always seeking new ways to improve. We hope to welcome you back soon for another great stay! John LerchenGeneral Manager
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
1 Jan 2025 by Sharon, Hotel Management
Thank you so much for your kind words. I'm glad you enjoyed your stay. Please come back and see us again.
by A verified traveler
Posted 31 Dec 2024
Staff was extremely friendly and helpful
Comment from Hotel Management
1 Jan 2025 by Sharon, Hotel Management
It's always nice to hear great comments regarding our staff. Thank you for staying with us.
by A verified traveler
Posted 26 Dec 2024
Beautiful property
Comment from Hotel Management
27 Dec 2024 by General Manager, Hotel Management
Dear Takeiya,Thank you for your compliments on our beautiful property. We're thrilled you enjoyed your visit, and we look forward to hosting you again at The Henry, Autograph Collection in the future.John LerchenGeneral Manager
by A verified traveler
Posted 26 Dec 2024
Beautifull, glamorous room at a reasonable price through Expedia. First rate all around.
Dining room : Tria expensive and disapponting. Would dine outside hotel on future visits.
Comment from Hotel Management
27 Dec 2024 by General Manager, Hotel Management
Dear Jacqueline,Thank you for choosing The Henry, Autograph Collection. We're thrilled you enjoyed our beautiful accommodations and great value. Rest assured, your feedback regarding our restaurant will be shared with our team for review. It was a pleasure having you with us, and we look forward to welcoming you back for many more memorable stays in the future.John LerchenGeneral Manager
by A verified traveler
Posted 25 Dec 2024
Highly recommend this hotel
Comment from Hotel Management
27 Dec 2024 by General Manager, Hotel Management
Dear Firas,Thank you for choosing The Henry, Autograph Collection and sharing such a lovely review. There's no greater compliment than knowing you were so impressed with your stay that you'd highly recommend us to others. We look forward to welcoming you back for another memorable stay.John LerchenGeneral Manager
