Ratings based on 974 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
I really liked this hotel. The price was great and the hotel was very clean and fresh. Definitely will stay again.
Comment from Hotel Management
25 Sep 2024 by Spark by Hilton, Hotel Management
Thank you for your kind words! We're thrilled to hear you enjoyed your stay and found great value. We can’t wait to welcome you back!
by A verified traveler
Posted 24 Sep 2024
Cool
Comment from Hotel Management
25 Sep 2024 by Spark by Hilton, Hotel Management
Thank you for your feedback! We're glad you enjoyed your stay and hope to welcome you back soon!
by A verified traveler
Posted 20 Sep 2024
nice staff
Comment from Hotel Management
23 Sep 2024 by Spark by Hilton, Hotel Management
Thank you for your kind words! We’re thrilled to hear you enjoyed your stay and appreciated our staff. We look forward to welcoming you back soon!
by A verified traveler from Lakewood
Posted 14 Sep 2024
Great for my overnight stay. Staff was very pleasant. Room was large and very clean, looks like a recent remodel. Furniture was very basic (no drawers). Bed was very comfortable. There was an indoor pool and exercise room available. No restaurants nearby but next exit on I-275 south Ford Road has a lot of restaurants and shopping.
Comment from Hotel Management
16 Sep 2024 by Spark by Hilton, Hotel Management
Thank you for your detailed feedback! We’re delighted to hear you had a comfortable overnight stay and enjoyed our pleasant staff, spacious and clean room, and recent remodel. We're glad you found our location convenient. We hope to welcome you back soon!
by A verified traveler
Posted 12 Sep 2024
I enjoy how close to the freeway and other establishments the hotel is. Friendly staff and nice clean place.
Comment from Hotel Management
16 Sep 2024 by Spark by Hilton, Hotel Management
Thank you for your kind words! We’re pleased to hear you enjoyed our convenient location, friendly staff, and clean facilities. We look forward to welcoming you back!
by A verified traveler
Posted 11 Sep 2024
Everything was top notch.
Comment from Hotel Management
16 Sep 2024 by Spark by Hilton, Hotel Management
Thank you for the great review! We’re delighted to hear that everything was top notch. We look forward to your next visit!
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Spark by Hilton, Hotel Management
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations. If you have any specific concerns or suggestions, please feel free to let us know. We’re committed to improving and hope to have the chance to provide you with a better stay in the future.
by A verified traveler
Posted 8 Sep 2024
Very pleasant
Comment from Hotel Management
16 Sep 2024 by Spark by Hilton, Hotel Management
Thank you for the perfect rating and kind words! We’re thrilled to hear you had a pleasant stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 1 Sep 2024
I like that the staff was very nice. I didn’t like going into my room and seeing an old washcloth dangling over the shower curtain that had to belong to the last guest. My room floors were also very sticky and the nightstand area had cup rings which showed that the room cleaning is subpar. The cleaning staff has to do much better.
Comment from Hotel Management
3 Sep 2024 by Spark by Hilton, Hotel Management
Thank you for your feedback. We’re glad you appreciated our staff’s service, but we’re sorry to hear about the issues with cleanliness. This is not the standard we aim for, and we’ll address these concerns with our team immediately. Your input is valuable, and we hope to provide a better experience on your next visit.
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
3 Sep 2024 by Spark by Hilton, Hotel Management
Thank you for the perfect rating! We’re delighted you had a great experience and look forward to seeing you again soon!
